Conference Services Assistant

Posted 7 Hours Ago
Be an Early Applicant
Centro, Maripí, Boyacá, COL
In-Office
Junior
Healthtech
For the bumps, bruises and every curveball in between, go to Children's for that.
The Role
Supports meetings and events by processing room reservations, preparing and breaking down event spaces, arranging furniture and equipment, assisting guests and presenters, managing supplies, resolving scheduling conflicts, and providing wayfinding and administrative support. The role also maintains conference center readiness, troubleshoots basic audio/video issues, directs visitors and deliveries, and creates employee, contractor, and visitor badges. Physical activity, customer service, organization, and occasional off-hours work are required.
Summary Generated by Built In

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Work Shift

Day

Work Day(s)

Friday, Monday, Thursday, Tuesday, Wednesday

Shift Start Time

8:00 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Provides comprehensive support for system meetings and events by processing reservations, assisting guests at the help desks, and supporting document processing and wayfinding needs. This role includes setting up and breaking down meeting and event spaces, moving furniture and equipment, and ensuring event spaces are prepared according to requested layout. This role works closely with internal and external partners to support events and meetings across the system while delivering excellent customer service in a high-volume environment.
The Conference Services Assistant is based at the North Druid Hills, Brookhaven location and will support multiple buildings. The typical work schedule is Monday - Friday, 8:00 a.m. to 5:00 p.m.; however, occasional work on nights, weekends, and holidays will be required on a rotating basis, particularly to support events or operational needs occurring outside of standard business hours. Overtime is generally expected, with an average workweek of approximately 45 hours.

Experience

  • Experience in hospitality or event coordination

  • Experience supporting in an administrative capacity

Preferred Qualifications

  • Minimum 2 years of experience in hospitality, events, and/or supporting in an administrative capacity

Education

  • High school diploma or equivalent

Certification Summary

  • No professional certifications required

Knowledge, Skills and Abilities

  • Ability to perform continuous physical tasks such as lifting up to 40lbs, bending, carrying, pushing, pulling, standing and walking for extended periods (4-6 hours daily)

  • Strong organizational skills with the ability to read and execute room set up diagrams accurately

  • Experience in event coordination, hospitality or facilities support

  • Excellent grammar, vocabulary, and communication/speaking ability

  • Superior customer service and problem-solving skills

  • Strong administrative skills including typing 45 words per minute, Microsoft Outlook, and proficient in utilizing Microsoft Suite tools

Job Responsibilities

  • Coordinates event and meeting setups and breakdowns including but not limited to arranging tables and chairs, podiums, staging and other equipment.

  • Ensures all event spaces are properly prepared prior to each meeting, including room layout, signage, technology readiness and cleanliness.

  • Performs physical tasks associated with event support including lifting, moving and arranging furniture and equipment throughout the day.

  • Maintains inventory of event related supplies and ensures items are stored and distributed properly.

  • Communicates conference room request status clearly and in a timely fashion to internal and external customers.

  • Makes best effort to resolve room request conflicts and offer suggestions for alternate meeting locations/options.

  • Owns reservation request process and system.

  • Runs administrator reports and participates in efforts to improve the Conference Center processes, space usage, and policies based on data.

  • Provides onsite support for internal and external facilitators and presenters.

  • Greets and directs Conference Center customers/visitors and answers questions.

  • Directs questions about catering and audio/video equipment to appropriate contacts.

  • Ensures the Conference Center schedule, rooms, amenities, equipment, and supplies are operational and available, and troubleshoots audio/video issues when needed.

  • Manages all areas of the atrium and Support I lobby, including organization and presentation.

  • Directs calls, visitors, and deliveries to the appropriate recipient.

  • Checks and signs off on all new hire paperwork delivered to Recruitment.

  • Creates badges for employees, contractors, and visitors (as backup for Security).

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Human Resources

Skills Required

  • Experience in hospitality or event coordination
  • Experience supporting in an administrative capacity
  • High school diploma or equivalent
  • Ability to lift up to 40 pounds and perform bending, carrying, pushing, pulling, standing, and walking for extended periods
  • Strong organizational skills and ability to execute room setup diagrams accurately
  • Excellent grammar, vocabulary, communication, and speaking ability
  • Superior customer service and problem-solving skills
  • Strong administrative skills, including typing at 45 words per minute
  • Proficiency with Microsoft Outlook and Microsoft Suite tools
  • Minimum two years of experience in hospitality, events, and/or administrative support

Children's Healthcare Of Atlanta Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Children's Healthcare Of Atlanta and has not been reviewed or approved by Children's Healthcare Of Atlanta.

  • Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with on‑site or near‑site primary care, a 24/7 nurse line, Teladoc, and counseling resources. Wellness services such as fitness centers, classes, and biometric screenings reinforce access to care and preventive support.
  • Parental & Family Support — Near‑site child care, a child‑care credit, adoption and fertility assistance, and paid parental and other leaves indicate strong family‑oriented support. Everyday convenience perks like a free concierge service further ease caregiving and life logistics.
  • Retirement Support — A dual‑plan setup with a 403(b) savings plan and a separate employer‑funded 401(a) growth plan signals meaningful long‑term financial support. Financial‑wellness resources are also highlighted.

Children's Healthcare Of Atlanta Insights

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The Company
HQ: Atlanta, Georgia
7,900 Employees
Year Founded: 1998

What We Do

For more than 100 years, Children’s Healthcare of Atlanta has depended on clinical and nonclinical employees to help make kids better today and healthier tomorrow. Consistently ranked as one of the leading pediatric healthcare systems in the country by U.S. News & World Report, Children’s is the only freestanding pediatric healthcare system in Georgia and one of the largest pediatric clinical care providers in the country. We’re also one of Atlanta’s leading employers and have been recognized as one of the nation’s top places to work. Our System includes: • 789 licensed beds • Three hospitals • Urgent Care Centers • Marcus Autism Center • Center for Advanced Pediatrics • Support Center for nonclinical staff • More than 14,000 employees, including more than 4,400 nurses and 2,300 physicians representing more than 60 pediatric specialties and programs Why Children’s? Here are some of the reasons new graduates and experienced clinicians alike choose Children’s. • We manage more than 1.1 million patient visits and 44,400 surgical procedures annually. • We are home to the only Level 1 and one of the only Level 2 pediatric trauma centers in Georgia. • We take a team approach to care. Our clinicians collaborate with social workers, chaplains, music therapists, therapy dogs and many others to help ensure kids receive comprehensive care.

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