We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job DescriptionScope of Position: As a subject matter expert in Compliance, the Compliance Specialist assists in ensuring that the company meets its obligation to comply with all Company policies and all applicable laws and regulations.
Position Schedule: Monday – Friday / 0800 - 1700
Major Duties and Responsibilities:
Compliance
- Assist in the enforcement of Expeditors’ Brokerage Operational Process Standards, policies and procedures
- Ensure compliance with 19 CFR relating to import shipments
- Ensure compliance with Denied Party Screening, sanctions and embargoes
- Prevent late files/payments by ensuring proper use of the statement management reports
- Cross-training with the Trade Compliance team to learn exports
- Monitor filing of Triennial Status Reports and fees; pay annual permit fee, as directed by CHQ
- Assist Service Team Lead and Supervisor managing our Customs Bonds business
- Assist with ACH Applications including review and providing feedback regarding proper completion
Internal Reviews and Monitoring
- Conduct daily reviews via IDMA (Import Daily Monitoring Application) in accordance with Expeditors’ review guidelines
- Conduct daily reviews via EDMA (Export Daily monitoring Application) in accordance with Expeditors review guidelines
- Derive training topics from IDMA/EDMA results assisting with development and facilitation of classes for all departments
- Conduct daily DG shipment reviews and document corrective actions taken by operations
- Conduct daily ADD/CVD reviews
- Monitor compliance reports – Daily, Weekly, monthly etc.
- Monitor customs rejections and conduct root cause analysis for corrective actions
- Report results to the U.S. and Canada Customs Compliance Manager in the annual Self-Audit
- Monitor TIB's and ensure proper handling
- Review CRT requests received from operations before sending to RTCM for RVP approval
- Meet regularly with Operations leadership to share metrics and discuss corrective actions to mitigate all areas of risk
Information
- Ensure that brokerage employees are kept up to date on Customs and PGA related developments.
- Read daily publications of Broker Power’s International Trade Today, Administrative Messages, and local customs publications (e.g. Pipelines, Public Bulletins, etc.). Visit customs and PGA websites on a regular basis. Ensure familiarity with Customs’ Informed Compliance Publications.
- Maintain current editions of required reference materials. These materials include 19 CFR, local Customs Pipelines or Bulletins, HTSUSA, Customs Info, Explanatory Notes
- Establish relationships and obtain feedback regarding branch standing with local Customs and PGA's. Communicate with Customs and PGA's regarding compliance issues as needed
- Attend monthly Compliance Conference Calls hosted by CHQ
- Attend monthly DG calls hosted by CHQ
- Meet regularly with Operations leadership to share metrics and discuss corrective actions to mitigate enterprise risk
- File and follow-up on Improvement Opportunities related to Export Customs Compliance
Post Entry
- Ensure proper and timely filing of PSCs, protests, petitions, supplemental duty tenders, etc., in accordance with regulatory, Operational Performance Standards (OPS), and corporate guidelines
- Report all penalties and liquidated damages to U.S. and Canada Compliance Manager
- Manage all post entry activities, from start to finish, using Post Entry Management Application (PEMA)
- Manage and analyze trends in post-entry work to drive continuous improvement
Training
- Prepare and hold training sessions on a regular basis for all departments
- Complete all mandatory training requirements each year
- Maintain Dangerous Goods certifications (IATA & IMDG)
- Assist brokerage personnel with compliance-related questions and issues
- Assist export operations personnel with compliance-related questions and issues
- Facilitate Export Customs Compliance Specialist Certification in the branch
- Monitor TSA compliance training for the district and ensure staff are completing in a timely manner
Sales/Marketing
- Support sales, account management and product leaders with new business development, as needed
- Assist with transitioning new business, as needed
Minimum Qualifications:
- High school diploma or equivalent required.
- Successful candidates must pass a background check.
- Authorized to work in the United States.
- Ability to communicate effectively in English, both verbally and in writing.
- Ability to work overtime as needed to support business requirements.
- Ability to reliably report to the HAWTHORNE, CA work location.
- Basic mathematical skills and attention to numerical accuracy.
- Ability to work effectively in a professional office environment.
Desired Qualifications
- Associate or bachelor’s degree, or equivalent combination of education and relevant experience, preferred.
- Experience using Microsoft Office applications, including Word, Excel, and PowerPoint.
- Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
- Demonstrated initiative, sound judgment, and proactive problem-solving skills.
- Strong attention to detail with the ability to analyze information and identify solutions.
- Strong interpersonal, written, and verbal communication skills, with the ability to interact professionally with internal and external stakeholders.
- Ability to work independently and collaboratively in a team environment.
- Demonstrated reliability, accountability, professionalism, and a strong work ethic.
- Demonstrated commitment to providing excellent customer service and building positive working relationships.
- A passion for Compliance and doing the right thing
- Demonstrated understanding of applicable Customs Compliance laws and regulations
- Ability to relate to clients, government officials and employees at all levels
- Comfortable with numbers and basic mathematical skills
- DG certification(s) – Or must be willing to obtain
- Proven research, problem solving and follow-up skills
- Customs Broker license (U.S.) or similar non-U.S. country license, where available (Preferred – or actively pursuing and must be willing to obtain)
- IATA/FIATA Cargo Certification (Preferred – or actively pursuing and must be willing to obtain)
Reporting Structure
- Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
The wage for this position is $24.00-$36.00 per hour.
All your information will be kept confidential according to EEO guidelines.
Skills Required
- High school diploma or equivalent
- Pass a background check
- Authorized to work in the United States
- Effective verbal and written English communication
- Ability to work overtime as needed
- Ability to reliably report to the Hawthorne, California work location
- Basic mathematical skills and numerical accuracy
- Ability to work effectively in a professional office environment
- Associate or bachelor's degree, or equivalent education and relevant experience
- Experience with Microsoft Office, including Word, Excel, and PowerPoint
- Strong organizational and time management skills
- Initiative, sound judgment, and proactive problem-solving skills
- Strong attention to detail and ability to analyze information
- Strong interpersonal, written, and verbal communication skills
- Ability to work independently and collaboratively
- Reliability, accountability, professionalism, and strong work ethic
- Commitment to customer service and positive working relationships
- Understanding of applicable customs compliance laws and regulations
- Ability to interact professionally with clients, government officials, and employees at all levels
- Dangerous Goods certification or willingness to obtain it
- Research, problem-solving, and follow-up skills
- U.S. Customs Broker license or equivalent license, or willingness to obtain it
- IATA/FIATA Cargo Certification or willingness to obtain it
Expeditors Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expeditors and has not been reviewed or approved by Expeditors.
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Equity Value & Accessibility — Equity participation is supported through an Employee Stock Purchase Plan that is positioned as a standout perk, including references to a purchase discount and contribution limits. Stock-plan availability is treated as a meaningful wealth-building component of the overall rewards mix.
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, and prescription benefits, with additional protections like life and disability insurance. Benefit materials also point to common add-ons such as HSA options, EAP support, and broad baseline coverage in job postings.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching that is repeatedly cited as a defined component of the package. Auto-enrollment/auto-increase features are also referenced as mechanisms that support participation and savings behavior.
Expeditors Insights
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
