1. Bachelor’s degree in chemistry, Microbiology, Engineering or similar STEM discipline highly preferred. 2. A minimum of 3 to 5 years of experience in quality assurance or regulatory affairs within a regulated industry (e.g., pharmaceuticals, biotechnology, medical devices). 3. Knowledge of federal, state, and local regulatory requirements, including FDA CFRs, DEA, and Pharmacopeia standards. 4. Preferred knowledge in LIMS, and Quality Management Systems (for example TrackWise, TruVault). 5. Proven experience in managing both internal and external audits, including preparing for and responding to audit findings. 6. Strong understanding of regulatory requirements and quality management systems in a regulated industry. Excellent analytical and problem-solving skills with experience in deviation analysis and root cause analysis. 7. Effective communication and leadership skills to facilitate client meetings and cross-department collaboration. 8. Proficiency in managing audits, investigations, and corrective/preventive actions. 9. Ability to develop and maintain compliance tracking systems and procedural controls. 10. Experience in validation protocol creation and review is a plus.
1. Ensures that an organization adheres to all regulatory requirements and internal quality standards. 2. Developing, implementing, and maintaining compliance programs, policies, and procedures to meet industry regulations and quality standards in adherence to regulations and client’s requirements. 3. Conduct regular audits, inspections, and risk assessments to identify areas for improvement and ensure adherence to standards. 4. Works closely with various departments to provide guidance on compliance issues, investigates potential non-compliance or violations, and implements corrective actions. 5. Responsible for staying updated on relevant regulations and ensuring continuous improvement in quality processes while minimizing compliance risks. 6. Lead training sessions to educate staff on regulatory changes and best practices in quality assurance. 1. Develop and maintain a robust system for tracking overall services compliance, ensuring all processes adhere to regulatory standards and client requirements. 2. Conduct thorough evaluations to determine the product and regulatory impact of Minor and Major Deviations, providing detailed reports and recommendations. 3. Assess current procedural controls and recommend improvements. 4. Lead and facilitate meetings with clients to discuss investigation outcomes and findings. 5. Lead the investigation, documentation, and resolution of Minor and Major Deviations. Develop and implement Corrective and Preventive Actions (CAPAs) to address root causes and prevent recurrence. 6. Oversee all regulatory aspects, including managing external and internal audits, investigations, and corrective/preventive actions. 7. Participate in Root Cause Analysis, Human Performance Analysis, and Process Mapping meetings to support the resolution of Major Deviations. 8. Assist in the creation, review, and training for Validation Qualifications and Protocols. 9. Ensure compliance with international, federal, state, and local regulatory requirements (e.g., FDA CFRs, DEA, other regulatory agencies) as well as customer-specific requirements. 10. Work closely with internal departments to achieve compliance with industry and customer expectations, driven by customer goals to maintain KPIs. 11. Ensure all employees adhere to standard operating procedures (SOPs) established by clients and internal MTG procedures.
Skills Required
- Bachelor's degree in chemistry, microbiology, engineering, or a similar STEM discipline
- 3 to 5 years of experience in quality assurance or regulatory affairs within a regulated industry
- Knowledge of federal, state, and local regulatory requirements, including FDA CFRs, DEA, and Pharmacopeia standards
- Knowledge of LIMS and Quality Management Systems such as TrackWise or TruVault
- Experience managing internal and external audits, including audit preparation and response to findings
- Strong understanding of regulatory requirements and quality management systems in a regulated industry
- Experience with deviation analysis and root cause analysis
- Strong analytical and problem-solving skills
- Effective communication and leadership skills for client meetings and cross-department collaboration
- Experience managing audits, investigations, and corrective and preventive actions
- Ability to develop and maintain compliance tracking systems and procedural controls
- Experience creating and reviewing validation protocols
What We Do
MENTOR Technical Group is a team of highly educated, superior trained, and dedicated professionals with expertise and experience to provide a complete portfolio of technical support and solutions for the FDA-regulated industry. MENTOR Technical Group delivers solutions with a flexible cost-effective approach to meet your company’s needs. Our purpose is to help you bridge the gap between your business strategies and results, by balancing three major aspects: People, Regulatory and Compliance, and Technology. MENTOR Technical Group’s objective is to deliver reliable tailored solutions—from consultation to becoming part of your staff. This proximity helps us develop customized frameworks to help you unlock the hidden value in your plants, facilities, equipment, and staff, while optimally integrating resources, regulations, and technology. MENTOR Technical Group’s commitment begins by getting involved from the conceptual phase up to the implementation phase of your projects. Our management staff has unparalleled experience in both the operating and consulting industries. We have over 200 technical staff members, which allows for efficient project execution. At MENTOR Technical Group, we deliver on our commitments—every time, on time. Our enthusiastic highly skilled workforce consistently meets or exceeds client expectations. We don’t just perform for our clients; we work with integrity. Our professional staff takes pride in their work and acts with a sense of ownership.







