At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company.
Job Description:
The Compliance Specialist is responsible for investigating and managing policy violations, supporting dōTERRA members, and partnering with Account Managers, Compliance Management, and other cross-functional teams to resolve complex or escalated issues. This role serves as a resource for members and internal teams by providing clear guidance on Company Policy, helping resolve concerns, and promoting compliance across the market. The ideal candidate is a strong problem-solver and communicator who can confidently navigate sensitive situations, make sound decisions, and balance compliance requirements with a positive member experience. This role requires attention to detail, sound judgment, discretion, and the ability to manage multiple priorities in a fast-paced environment.
Job Responsibilities:
Investigate potential policy violations and determine appropriate resolution in accordance with Company Policy.
Educate members on Company Policy, procedures, and expectations while providing clear and professional guidance.
Review member communications, marketing materials, and other content to ensure compliance with Company Policy and applicable FDA and FTC standards.
Communicate directly with members regarding compliance concerns, policy violations, and required corrective actions.
Document investigations, findings, communications, and resolutions accurately and thoroughly.
Identify, address, and resolve policy infractions while ensuring consistent application of Company Policy.
Manage multiple cases and priorities while meeting established deadlines and service expectations.
Job Qualifications:
High School diploma or equivalent.
0 - 1 year of experience.
English and French proficiency level required.
Ability to conduct training classes.
Ability to operate a personal computer for data entry and reporting using MS Office, including Word, PowerPoint, and Excel.
Actively participates and collaborates with others on one's own team and across doTERRA for the achievement of business goals.
Proactive attitude and ability to work with minimal supervision.
Strong organizational skills with the ability to prioritize competing demands, manage multiple cases, and follow assignments through to completion.
doTERRA International, LLC. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.
Skills Required
- High school diploma or equivalent
- 0–1 year of experience
- English proficiency
- French proficiency
- Ability to conduct training classes
- Ability to use Microsoft Office, including Word, PowerPoint, and Excel, for data entry and reporting
- Ability to collaborate across teams
- Proactive attitude and ability to work with minimal supervision
- Strong organizational skills and ability to prioritize competing demands, manage multiple cases, and complete assignments
doTERRA International LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about doTERRA International LLC and has not been reviewed or approved by doTERRA International LLC.
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Healthcare Strength — Healthcare Strength: An onsite healthcare clinic provides low or no‑cost services for employees and eligible dependents, enhancing access to care. Core medical, dental, and vision coverage is also highlighted alongside the clinic.
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Leave & Time Off Breadth — Leave & Time Off Breadth: PTO is described as generous for full‑time staff, with sick leave also emphasized. This breadth of time off is positioned as a notable part of the package.
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Wellbeing & Lifestyle Benefits — Wellbeing & Lifestyle Benefits: Onsite amenities like a gym and a discounted café, plus monthly free products, discounts, and occasional swag, add meaningful non‑cash value. Campus conveniences and product perks are consistently emphasized.
doTERRA International LLC Insights
What We Do
Changing the world one drop, one person, one community at a time. doTERRA: meaning “gift of the Earth” As the verified leader in the Global Aromatherapy and Essential Oils market, doTERRA hires the most talented and knowledgeable individuals for our teams. From research scientists to designers, we are looking for people eager to make their mark on a rapidly expanding company with a culture of giving at its core. We recognize that our employees choose to invest part of their time with us, and we want them to feel like we are investing in them as well. With a strong family-centered culture and a state-of-the-art campus that includes a cafeteria, fitness center, employee health clinic, childcare facilities, and nature park, doTERRA makes the joy, growth, and development of each employee a top priority. Find your fit within doTERRA at the website link below.
