Compliance Program Manager

Job Description:

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,200 employees across 8 offices who are growing their careers while having a positive impact on people globally.

The Role

Remitly is looking for a dynamic Compliance Program Manager to join our rapidly growing and fast-paced team. Based in Manila, this role serves as a critical driver in enabling Remitly to operate as a licensed financial institution globally while upholding a strong regulatory standing. Working collaboratively with colleagues in Compliance, Legal, Finance, Product, Operations, and other various teams within the company, the Compliance Program Manager will play a pivotal role in supporting our expansion efforts and implementing project management tools and program management principles to enhance oversight and resource management. Additionally, this role will provide essential support and coordination for regulatory changes in existing regions, safeguarding our unwavering commitment to regulatory compliance and contributing to the success of our Program Management, Operations, and Governance Team. If you are eager to be a part of an innovative, high-growth organization with a focus on compliance and expansion, this role is a fantastic opportunity to make a significant impact. 

The ideal candidate must be comfortable handling complexity and ambiguity, embrace continuous learning, collaborate actively to foster cooperation and open communication across teams, and demonstrate an ability to manage multiple priorities effectively. This position will report to the Head of Program Management, Operations, & Governance. 

What You'll Do

• Lead Expansion Initiatives: Take the lead in executing compliance expansion initiatives, ensuring that Remitly operates as a licensed financial institution in new markets. Collaborate closely with cross-functional teams, including Compliance, Legal, Finance, Product, and Operations, to navigate complex regulatory environments and successfully expand our presence.

• Coordinate Regulatory Change Efforts: Provide essential program management support and coordination for regulatory changes in existing regions. Collaborate with internal teams to ensure compliance with changing regulatory requirements and maintain a strong regulatory standing.

• Implement Project Management Tools: Implement and manage project management tools to enhance oversight and resource management for compliance and regulatory projects. Streamline processes, improve efficiency, and ensure the effective execution of regulatory initiatives.

• Manage Compliance Complexity: Comfortably handle the complexity of regulatory requirements, compliance processes, and the intricacies of financial services in various markets. Stay up-to-date on evolving regulations and ensure that Remitly adheres to all relevant compliance standards.

• Foster Collaboration: Collaborate actively with colleagues across multiple departments to foster cooperation, open communication, and a team-oriented mindset. Work collectively to achieve compliance and expansion goals.

• Prioritize Effectively: Manage multiple priorities effectively, ensuring that compliance and expansion initiatives align with company objectives. Prioritize tasks to meet deadlines and maintain regulatory standards.

• Build Program Management Excellence: Build sustainable program management mechanisms that can be replicable across processes to establish consistency and discipline excellence. This could include playbooks, templates, etc. 

• Ad-Hoc Project Support: Exhibit flexibility and a willingness to offer support to the global compliance team on ad-hoc projects with your program management expertise. Collaborate actively on various compliance initiatives, contributing your skills and expertise to drive successful outcomes.

Who You Are

Professional Experience

• Four-year degree in a relevant field (e.g., Business, Finance, Compliance, Legal) is preferred. Advanced degrees and relevant certifications (e.g., CAMS, CFE, CISA) are a plus.

• Minimum of 3 years of experience in program management with a focus in compliance, risk management, audit, or related roles.

• Strong understanding of financial regulations and compliance requirements, with a keen interest in staying up-to-date on industry developments.

• Experience with project management tools is highly desirable.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders.

• Exceptional organizational and project management skills, with a keen attention to detail and the ability to manage multiple tasks simultaneously.

• Strong problem-solving abilities, critical thinking, and a proactive approach to challenges.

• A commitment to maintaining the highest standards of integrity and ethical conduct in all compliance-related activities.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.