Compliance Ops Specialist

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Kraków, Małopolskie, POL
In-Office
Fintech • Payments • Financial Services
The Role
Description

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.

We are looking for a Compliance Ops Specialist to join our Compliance Team. The role reports directly to the AML and Onboarding Supervisor.

Responsibilities:

  • Research databases & open source information
  • Compile information and documents from a variety of sources / databases
  • Verify customers' documents and information
  • Ensure customers' issues are resolved and measures are taken for them to be avoided in the future
  • Communicate with customers regarding documentation needed to conduct KYB/EDD checks via email
  • Ensure that processes remains effective by providing feedback/recommendations to the AML Supervisor for process/system changes
  • Identify unusual activity and escalate it to the AML Supervisor for further investigation
  • Ensure the documentation provided is sufficient to conduct the satisfactory KYB/EDD checks
  • Proficiency in screening of individuals and companies (sanctions, adverse media and PEP lists, etc.)
  • Operating on internal tooling for KYB and Transaction Monitoring
  • Actively collaborate with other departments, mainly with Payments Operations, Sales, and Support teams
  • Ensure data safety and confidentiality

Requirements
  • Ability to work on a full-time basis for the afternoon shift (2 PM - 10 PM)
  • Minimum 2-year experience in KYC/ AML/ FinCrime
  • Bachelor's degree or a student in the final years of studies
  • High proficiency in English, both written and spoken
  • Great analytical skills and extraordinary attention to detail
  • Strong Knowledge of Transaction Monitoring and Payments / Monetary Transfer Routing
  • Strong Knowledge of AML regulations, sanctions, and customer due diligence (CDD/EDD) requirements
  • Familiarity with global regulatory frameworks (FATF, OFAC, EU AML directives, etc.).
  • Experience reviewing and verifying KYC documentation for corporate clients and individuals
  • Ability to identify and escalate suspicious activity in line with internal policies and regulatory obligations.
  • Ability to work independently with excellent time management skills
  • Knowledge in the Microsoft Office package
  • You'll be a quick learner and a problem solver
  • You'll need to be based in Kraków or in the close vicinity (the training will take place in the office)

Nice to have
None

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The Company
Austin, , Texas
807 Employees
Year Founded: 2016

What We Do

Imagine controlling all your global payroll and payments from a single place, supported by certified experts who keep you compliant in every country, even when laws change. No more juggling third parties. No more foreign bank accounts. No more repetitive manual work. Finally, there’s one platform that gives you total control of your global operations, from creating local contracts automatically to paying workers in the local currency of 160+ countries. It’s called Papaya Global, and we’d love to show it to you. Papaya Global: How the world gets paid

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