The Role
Manage and support the U.S. compliance program, focusing on BSA/AML, consumer compliance (Reg E, UDAAP), audits, regulatory remediation, policy maintenance, due diligence, and cross-functional coordination with regulators and stakeholders.
Summary Generated by Built In
About the Role
Crypto.com is looking for a Compliance Manager to support our U.S. exchange operations. This is a high-ownership, hands-on role built for someone who thrives in fast-moving environments and knows how to operate without constant direction. You'll work closely with our compliance team across a broad scope of responsibilities — from BSA/AML program support and audit coordination to consumer compliance, policy maintenance, and regulatory remediation — and you'll be expected to bring structure, judgment, and initiative to everything you do.
Responsibilities
- Support and maintain the Crypto.com Compliance Program to include: Bank Secrecy Act/Anti-Money Laundering (BSA/AML), policy development, procedure maintenance, and ongoing monitoring
- Support audits and reviews of the AML compliance program; engage with internal stakeholders to facilitate issue resolution
- Assist in the development and management of project plans for regulatory remediation efforts, including scope, timelines, resources, and deliverables
- Coordinate with internal teams and external consultants to facilitate remediation efforts and communicate progress to relevant stakeholders
- Prepare materials for working groups, committees, project dashboards, and executive presentations
- Ensure clear and timely customer communication during the RFI process
- Conduct due diligence reviews and ad hoc compliance assessments as needed
- Support consumer compliance obligations, including Reg E (chargebacks, notice requirements, prepaid card and credit card compliance) and UDAAP
- Own and maintain compliance policies and procedures, keeping them current with regulatory changes and business developments
- Identify procedural opportunities and help drive process improvements across the compliance function
- Perform ad hoc special projects as required
- Work with regulators and help facilitate regulatory relationships as needed
Requirements
- 3+ years of compliance experience in a financial services, fintech, or banking environment
- Working knowledge of BSA/AML requirements and the Bank Secrecy Act framework
- Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
- Familiarity with consumer compliance regulations, including Reg E and UDAAP
- Strong attention to detail and the ability to manage multiple priorities in a dynamic environment
- Experience preparing materials for working groups, committees, or regulatory submissions
- Comfort with ambiguity. You’re someone who doesn’t need a fully paved road to get moving
- Fintech or crypto industry background preferred
- Consumer compliance experience (Reg E, prepaid/credit card) is a strong plus
- Familiarity with banking regulators and examination processes is a plus
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
Skills Required
- 3+ years of compliance experience in financial services, fintech, or banking
- Working knowledge of BSA/AML requirements and Bank Secrecy Act framework
- Experience supporting regulatory audits, managing remediation projects, and coordinating cross-functional compliance efforts
- Familiarity with consumer compliance regulations, including Reg E and UDAAP
- Strong attention to detail and ability to manage multiple priorities in a dynamic environment
- Experience preparing materials for working groups, committees, or regulatory submissions
- Comfort with ambiguity and ability to work with limited direction
- Fintech or crypto industry background
- Consumer compliance experience (Reg E, prepaid/credit card)
- Familiarity with banking regulators and examination processes
Crypto.com Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crypto.com and has not been reviewed or approved by Crypto.com.
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Fair & Transparent Compensation — Pay is considered market‑competitive in select engineering, product, trading, compliance, and senior roles, with external postings and salary snapshots indicating strong bands in some geographies. Standout offers appear at higher levels, reinforcing that top‑of‑band packages are attainable in certain teams.
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Healthcare Strength — Benefit descriptions include medical, dental, and vision coverage across U.S. roles. Core health insurance is presented as part of a standard modern fintech package alongside other essentials.
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Leave & Time Off Breadth — Benefit materials reference PTO, sick time, and attractive annual leave with additional days for occasions. Time‑off provisions are positioned as a consistent element of the offering, with regional variation.
Crypto.com Insights
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The Company
What We Do
Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. Crypto.com serves over 10 million customers today, with the world’s fastest growing crypto app, along with the Crypto.com Visa Card — the world’s most widely available crypto card, the Crypto.com Exchange and Crypto.com DeFi Wallet.
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