Compliance Manager

• Strong, demonstrable MGA compliance experience within insurance (delegated authority / binder environment).
• Solid understanding of UK and European regulatory requirements (e.g. FCA , PRA, and European regulators) and ability to apply them pragmatically in an MGA context.
• Proven track record in hands-on operational compliance, including:
  • monitoring programmes and thematic reviews;
  • underwriting/file reviews;
  • policy and procedure implementation;
  • SMCR support;
  • regulatory reporting.
• Experience of compliance oversight of underwriting, distribution and binder arrangements, including Lloyd’s and company markets where relevant.
• Ability to provide clear, commercial compliance advice to underwriters, operations teams and senior stakeholders.
• Strong attention to detail and a methodical approach to documenting and evidencing compliance activity.
• Analytical mindset with sound judgement and the confidence to challenge constructively.
• Excellent written and verbal communication skills; ability to explain regulatory and delegated authority requirements in plain language.
• Strong organisational skills; able to prioritise and manage competing deadlines in a fast-paced MGA environment.
• Collaborative working style and strong personal integrity.

Fundamentals

• Demonstrates a clear understanding of:
  • Acquinex’s regulatory obligations and risk appetite;
  • delegated authority / binder framework and related requirements;
  • relevant FCA/PRA rules and expectations.
• Owns and executes day-to-day compliance activities, including:
  • compliance monitoring and underwriting/file reviews;
  • maintenance of compliance, breach and incident registers;
  • support for SMCR processes (fit and proper, T&C, conduct rules).
• Ensures that key compliance and delegated authority policies and procedures are current, clearly documented and effectively communicated.
• Acts as a key point of contact for compliance queries, providing timely, practical guidance and escalating where appropriate.

Monitoring, Advice & Oversight

• Designs, maintains and delivers a proportionate compliance monitoring plan tailored to an MGA, including:
  • regular binder and file reviews;
  • thematic reviews of underwriting, distribution, conduct risk and operational processes.
• Produces concise monitoring reports with clear findings, recommendations and agreed actions, and tracks completion.
• Provides proactive advice on regulatory and conduct risk issues related to:
  • new or existing products and wordings;
  • underwriting processes and referral arrangements;
  • distribution channels, brokers and coverholders.
• Identifies and escalates potential breaches, capacity provider requirements, control weaknesses and emerging risks, and supports design and implementation of remedial actions.

Ownership of Compliance Processes

• Takes process ownership for designated compliance responsibilities, which may include:
  • FCA and European regulatory returns and other external reporting;
  • capacity provider compliance requests, attestations and audits;
  • complaints oversight, root cause analysis and trend reporting;
  • financial crime controls (e.g. sanctions screening, PEPs/adverse media checks) in conjunction with relevant functions;
  • compliance training and awareness (inductions, refreshers, MGA/delegated authority requirements).
• Ensures accurate and timely completion of all compliance deliverables, with appropriate documentation and audit trail for regulators and capacity providers.
• Demonstrates commercial awareness and the ability to balance regulatory, capacity and business requirements.

Development of Others

• Provides day-to-day compliance guidance and informal coaching, particularly around MGA-specific requirements.
• Supports embedding of a strong compliance and conduct culture through training, workshops and clear communication of expectations.
• Provides constructive feedback to teams on monitoring findings and supports implementation of practical improvements.

Business Partnership & Development

• Builds effective working relationships with underwriting, operations and other functions to ensure compliance is integrated into business-as-usual activity.
• Provides early compliance input into business planning, new products, distribution initiatives and other projects.
• Represents compliance in relevant internal forums and, where appropriate, in interactions with brokers, advisors, capacity providers and regulators.

Cultural

• Promotes a culture of integrity, good conduct and openness across Acquinex.
• Supports continuous improvement of systems, processes and governance structures from a compliance perspective.
• Collaborates with colleagues across offices and jurisdictions, contributing to a collegiate and supportive culture.