Compliance Manager

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we’re building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Pakistan, and Bangladesh, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list

We are hiring a Compliance Manager to establish and lead the Compliance Department in Pakistan. This strategic leadership role carries full ownership of compliance operations, including regulatory affairs, risk management, policy development, and internal controls. The ideal candidate will have hands-on experience working with SECP (Securities and Exchange Commission of Pakistan) regulations and the fintech or NBFC ecosystem in Pakistan.

Regulatory Compliance

• Stay updated on SECP regulations and ensure full organisational compliance.

• Interpret regulatory changes and communicate actionable requirements to relevant teams.

• Engage with SECP and other regulatory authorities for inspections, audits, and licensing matters.

• Collaborate with legal and regulatory affairs departments to address compliance risks and policy matters.

Policy Development and Implementation

• Draft, review, and implement compliance policies aligned with local laws and PalmPay’s global standards.

• Drive internal awareness and adherence to compliance protocols through clear communication and training.

• Lead organization-wide compliance education sessions on key regulatory topics.

Risk Assessment

• Conduct periodic compliance risk assessments across departments and business units.

• Identify and mitigate regulatory, financial, and operational risks.

• Work cross-functionally with HR, Tech, Product, Finance, and Business teams to embed compliance into operations.

Monitoring and Reporting

• Build systems for ongoing compliance monitoring and incident reporting.

• Prepare compliance reports for senior management and external regulators.

• Ensure that all internal reporting channels are optimized to detect and escalate issues early.

Investigations and Remediation

• Lead internal investigations into compliance violations or suspected breaches.

• Develop and implement remediation plans for any identified deficiencies.

• Coordinate with audit and risk teams to ensure effectiveness of compliance controls.

• Deep understanding of Pakistan’s regulatory landscape, including SECP guidelines, labor law, tax law, data privacy, and business licensing.

• Prior experience in fintech, digital banking, MFS, NBFCs, or technology-driven financial institutions.

• Ability to design and implement compliance frameworks tailored to Pakistan’s fintech environment.

• Proactive in identifying hidden risks or regulatory gaps and offering practical solutions.

• Strong interpersonal and cross-departmental collaboration skills, especially with Legal, Business, HR, Finance, and IT.

• High integrity, critical thinking, and decision-making capabilities.

• Bachelor's or Master’s degree in Law, Finance, Business Administration, or a related field.

• Minimum 7 years of experience in compliance, legal, risk management, or regulatory affairs, with 3+ years in a leadership role.

• Proven experience working with SECP regulations, fintech laws, and digital finance compliance.

• Strong track record of managing audits, regulatory inspections, and licensing matters.

• Fluency in English and Urdu, with excellent written and verbal communication skills.

• Competitive salary.

• Festival bonuses and mobile/internet allowance.

• Opportunity to work in a leadership role at a global fintech company.

• Career growth within a high-impact, fast-paced environment.