Compliance Manager

PalmPay is a Pan-African fintech company currently operating in Tanzania, Nigeria, Ghana, and Kenya and expanding to other markets in 2025. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills, and shop online.
We need a Compliance Manager to oversee and manage all aspects of regulatory compliance within the organization here in Tanzania. This role involves developing, implementing, and maintaining effective compliance programs to ensure adherence to relevant laws, regulations, and industry standards. You will be an ideal candidate if you have a detailed understanding of the regulatory environment in Tanzania's financial services space and how companies have executed their different propositions. You should be focused on the details, process-driven, and a strong communicator.
Responsibilities:

1. Regulatory Compliance:
   
   • Stay abreast of changes in financial regulations and ensure that the organization is up to date with all relevant laws and industry guidelines.
   • Interpret and communicate regulatory requirements to relevant departments within the organization.
   • Collaborate with legal and regulatory affairs teams to address compliance issues and provide guidance on regulatory matters.
2. Policy Development and Implementation:
   
   • Develop and update compliance policies and procedures to reflect changes in regulations and industry best practices.
   • Implement policies across the organization, ensuring that employees are aware of and adhere to compliance requirements.
   • Conduct regular training sessions to educate employees on compliance policies and procedures.
3. Risk Assessment:
   
   • Conduct regular risk assessments to identify and evaluate potential compliance risks.
   • Develop strategies to mitigate identified risks and ensure that appropriate controls are in place.
   • Collaborate with other departments to integrate compliance considerations into business processes and systems.
4. Monitoring and Reporting:
   
   • Establish and maintain a system for ongoing monitoring of compliance activities.
   • Prepare and submit regular reports to senior management and regulatory bodies, summarizing compliance activities and addressing any identified issues.
   • Ensure that internal reporting mechanisms are effective in capturing and escalating potential compliance breaches.
5. Investigations and Remediation:
   
   • Lead or participate in investigations related to compliance matters.
   • Develop and implement remediation plans to address any identified compliance deficiencies.
   • Collaborate with internal audit teams to ensure that compliance controls are effective.
6. Communication and Training:
   
   • Foster a culture of compliance through effective communication and training programs.
   • Provide guidance and support to employees on compliance-related matters.
   • Act as a point of contact for compliance-related inquiries from internal and external stakeholders.

Qualifications:

• A Bachelor's degree in Statistics / Accounting / Banking & Finance / Mathematics / LLB / Science) or any related field
• 6+ years of experience in a compliance role within the financial services sector.
• In-depth knowledge of financial regulations and industry standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Relevant Certifications, etc.
• Experience within the banking or financial services sector