Compliance Lead, KYC

The Role
We are looking for a Compliance Lead to join Block and support the continued build out of our Block Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Block business while protecting the broader financial ecosystem and the Company.
In this role, you will support the Block Compliance Know Your Customer (KYC) Operations program by building, developing, and leading a compliance operations team responsible for conducting in depth compliance reviews as part of our due diligence process.
You Will

• Oversee KYC team operations, including training, hiring, coaching, and managing staff and program development
• Develop and maintain procedures applicable to the team
• Identify training opportunities; design/coordinate the development of training materials
• Improve existing workflows, and streamline/ enhance operational efficiency
• Work with other Compliance Leads to promote strategic planning on team growth, organizational structure, focus areas, and quarterly goals
• Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements including customer identification, due diligence best practices
• Create, monitor, and meet important operational metrics and implement solutions with Compliance Operations program managers regarding any issues identified
• Communicate with program management on ongoing technology, and process/workflow change initiatives and ensure appropriate team adoption
• Maintain up-to-date knowledge on BSA/AML regulatory changes and landscape
• Provide guidance and insight on account escalations, including handling account escalations from junior team members
• Collaborate with Support, Risk, and other operations teams within Block

You Have

• 5+ years in a financial crimes or compliance operations role with a financial services firm in the payment or Fintech space
• 3+ years people management experience, including coaching and developing compliance specialists/ analysts
• Operational knowledge in executing and running a sound Compliance program with hands-on knowledge of MSB regulatory requirements
• Proficiency in BSA/AML laws and regulations, including having the ability to analyze regulations for determining permissible transactions and activity
• A metrics-driven approach to create substantiated solutions and efficiency
• Ability to present and communicate findings to senior leadership
• Relevant industry certifications (CAMS, CGSS, CFE, CFCS, CRCM

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page
Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.