Company Description
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams - People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more - provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
Job Description
We are looking for a Compliance Lead to join Block and support the continued build out of our Cash App Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Cash App business while protecting the broader financial ecosystem and the Company.
In this role, you will support the Cash App Compliance Customer Onboarding and Management ("COM") program by building, developing, and leading a compliance operations team responsible for conducting in depth compliance reviews as part of our due diligence process.
Responsibilities
- Oversee KYC/Sanction team operations, including training, hiring, coaching, and managing staff as well as program development
- Develop and maintain procedures applicable to the team
- Identify training opportunities; design/coordinate the development of training materials
- Iterate on existing workflows, and streamline/ enhance operational efficiency
- Work with other Compliance Leads to drive strategic planning on team growth, organizational structure, focus areas, and quarterly goals
- Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and AML requirements that include customer identification, due diligence best practices
- Create, monitor, and execute against key operational metrics and implement solutions with COM program managers regarding any issues identified
- Liaise with program management on ongoing technology, and process/workflow change initiatives and ensure appropriate team adoption
- Maintain up to date knowledge on AML regulatory changes and landscape
- Provide guidance and insight on account escalations, including handling account escalations from junior team members
- Drive collaboration with Support, Risk, and other operations teams within Block
Qualifications
You have:
- 5+ years in a AML senior compliance / compliance operations role with a financial services firm, preferably in the payment or Fintech space
- 3+ years people management experience, including coaching and developing compliance specialists/ analysts
- Strong operational knowledge in executing and running a sound Compliance program, preferably with hands-on knowledge of MSB regulatory requirements
- Familiarity with AML laws,regulations, and guidance (for the UK, POCA, MLR, FCA Handbook, and/or JMLSG Guidance). he ability to analyze regulations for determining permissible transactions and activity.
- Direct experience working with examiners and auditors required
- A strong analytical and metrics driven approach to create substantiated solutions and efficiency
- Strong strategic vision and leadership skills with proven ability to motivate and inspire team members
- Excellent written and verbal communication skills, including the ability to represent Block at industry events
- Self-starter who can perform flawlessly with minimal direction
- Ability to present and communicate findings to senior leadership
- Ability to work in a fast-paced environment and adjust quickly as things change
- Proven ability to operate in ambiguous environments and exhibit flexibility in navigating from current state to proposed solutions
Even Better:
- Proven working experience as an operations lead
- Relevant industry certifications (CAMS, ACFCS, ICA, CRCM)
- Strong knowledge of Bitcoin and other cryptocurrencies
- Fluency in a language other than English
- Experience in international markets
- Experience with SQL and/or Looker
Qualifications
You have:
- 5+ years in a AML senior compliance / compliance operations role with a financial services firm, preferably in the payment or Fintech space
- 3+ years people management experience, including coaching and developing compliance specialists/ analysts
- Strong operational knowledge in executing and running a sound Compliance program, preferably with hands-on knowledge of MSB regulatory requirements
- Familiarity with AML laws,regulations, and guidance (for the UK, POCA, MLR, FCA Handbook, and/or JMLSG Guidance). he ability to analyze regulations for determining permissible transactions and activity.
- Direct experience working with examiners and auditors required
- A strong analytical and metrics driven approach to create substantiated solutions and efficiency
- Strong strategic vision and leadership skills with proven ability to motivate and inspire team members
- Excellent written and verbal communication skills, including the ability to represent Block at industry events
- Self-starter who can perform flawlessly with minimal direction
- Ability to present and communicate findings to senior leadership
- Ability to work in a fast-paced environment and adjust quickly as things change
- Proven ability to operate in ambiguous environments and exhibit flexibility in navigating from current state to proposed solutions
Even Better:
- Proven working experience as an operations lead
- Relevant industry certifications (CAMS, ACFCS, ICA, CRCM)
- Strong knowledge of Bitcoin and other cryptocurrencies
- Fluency in a language other than English
- Experience in international markets
- Experience with SQL and/or Looker
What We Do
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy.
Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
Why Work With Us
Across our ecosystem, we’re working to help our diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.
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Block Teams
Block Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Most employees can join Block in an office location, from home, or with a mix of both. We create work spaces and experiences that help individuals and teams to be their most creative and collaborative.