Compliance Audit Manager (remote)

Posted 8 Days Ago
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Hiring Remotely in West Norriton, PA, USA
In-Office or Remote
Expert/Leader
Healthtech • Database
The Role
Leads healthcare compliance audit projects from planning through closure, supervises junior auditors, coordinates cross-functional initiatives, evaluates regulatory risks, develops audit documentation and data analytics, manages remediation activities, and reports findings to compliance leadership. The role also oversees post-acquisition audit planning, supports annual compliance assessments, drives process improvements, and collaborates with laboratories, regional teams, and company functions.
Summary Generated by Built In

The Compliance Audit Manager is primarily responsible for leading compliance audit driven projects, performing compliance audits and supervising audit activities by junior staff, as assigned under the direction of the Director, Compliance Audit and/or the Compliance Management Team.

 

This position is responsible for proactively monitoring compliance with all applicable federal and state laws, regulations, and policy directives for Quest Diagnostics lines of business through audit and oversight of compliance related projects.  This includes leading all aspects of a compliance project and audit to completion, including but not limited to, managing customer relationships, developing data analytics, and driving process improvements. This position is also responsible for supervising audit activities by junior staff.  The ability to communicate with Compliance Management Team and collaborate across functions is critical to this role. 

Responsibilities
  • Lead and manage oversight of compliance audit projects in planning, initiating, executing, analyzing, monitoring, controlling and closing
  • Supervise audit activities by junior staff, including coaching and training junior auditors
  • Lead and manage oversight of cross-functional, company-wide projects/initiatives for the Compliance Department and ensure that all projects are delivered on time and within scope
  • Develop and manage comprehensive project documentation and data analytics to monitor and track progress of compliance audits and related projects and communicate status to Compliance Management team
  • Responsible for coordinating all aspects of the audit process, including risk assessment discussions, communicating with the laboratory/region/function (including opening and closing meetings), directing the audit team through the audit, compiling the preliminary audit report, working with the laboratory/region/function to remediate all findings and reporting status updates by the end of each month
  • Track acquisitions and collaborate with the Mergers and Acquisitions team to manage oversight of post-acquisition audit planning
  • Produce yearly audit assessment and provide data analytics for Annual Report and Assessment for the Compliance Department 
  • Act as a change agent to drive teams toward success 
  • Perform other tasks as assigned
Qualifications
  • Bachelors Degree in the required field or equivalent experience
  • 10+ years in the healthcare or clinical laboratory environment
  • 5 - 7 years leadership experience
  • 5+ years project management experience (preferred)
  • Experience in fact finding, analysis, problem solving, and evaluating matters in order to make recommendations

  • Combination of strong analytical skills and the demonstrated ability to translate analytical insights into proposed operational or strategic changes

  • Detailed knowledge of Compliance Policies and ability to explain and apply the policies to diverse fact patterns or the ability to learn them

  • Understanding of federal and state fraud and abuse laws and regulations or ability to learn them

  • Ability to prepare and present clear and concise written and verbal communications with director-level colleagues and customers 

  • Demonstrated ability to manage multiple priorities simultaneously

  • Exhibited ability to complete projects while meeting departmental goals within established time deadlines Builds relationships, influences without authority, is a team player and collaborates with other leaders to achieve desired results
  • Strong communication and interpersonal skills

  • Proficient in Microsoft Office suite of products
  • Experience with laboratory and billing systems
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Skills Required

  • Bachelor’s degree in a required field or equivalent experience
  • 10 or more years of experience in a healthcare or clinical laboratory environment
  • 5 to 7 years of leadership experience
  • Experience in fact-finding, analysis, problem-solving, and evaluating matters to make recommendations
  • Strong analytical skills and ability to translate analytical insights into operational or strategic changes
  • Detailed knowledge of compliance policies, or ability to learn and apply them
  • Understanding of federal and state fraud and abuse laws and regulations, or ability to learn them
  • Ability to prepare and present clear written and verbal communications to director-level colleagues and customers
  • Ability to manage multiple priorities simultaneously
  • Ability to complete projects within departmental goals and established deadlines
  • Relationship-building, influencing without authority, teamwork, and cross-functional collaboration skills
  • Strong communication and interpersonal skills
  • Proficiency with Microsoft Office suite
  • Experience with laboratory and billing systems
  • At least 5 years of project management experience
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The Company
HQ: Secaucus, NJ
25,839 Employees
Year Founded: 1967

What We Do

Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination

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