Compliance and Operational Risk Testing Analyst Senior - Technology

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

We are seeking a highly skilled Compliance and Operational Risk Testing Analyst Senior – Technology to join our team. This role is responsible for executing and enhancing technology-focused risk and compliance testing programs to ensure a strong and effective control environment across the organization. The ideal candidate brings 8+ years of experience in financial services, including internal/external audit, operational risk/compliance testing, quality assurance, and technology audit experience. They will leverage deep knowledge of NIST frameworks and operational risk principles to design, assess, and improve the effectiveness of controls, while translating complex technical findings into clear, actionable insights for stakeholders at all levels.

The successful candidate will possess a CISSP certification and demonstrate advanced expertise in control design and testing. This individual excels in communication and presentation, with the ability to influence stakeholders and drive alignment across teams. An exceptional attention to detail and analytical mindset are critical for success in this role. Experience in technology auditing within large financial institutions or consulting firms is highly valued, and candidates with U.S. military experience or military-affiliated backgrounds are strongly encouraged to apply.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is be based in Charlotte, NC

Relocation assistance is not available for this position.

What you'll do:

• Develops the steps needed to test and/or analyze compliance with complex policies/procedures and laws/regulations.
• Serves as subject matter expert managing all aspects of a compliance and operational risk test from end to end.
• Conducts independent testing to assess operational and compliance risk mitigation.
• Prepares detailed and objective work papers to support conclusions.
• Reviews issues and findings of team members to provide effective challenge and continuous improvement of supporting documentation.
• Performs complex qualitative analysis of testing data and develops reports and recommendations for business partners.
• Identifies potential process and control weaknesses and makes recommendations to remediate issues.
• Serves as a resource to team members on escalated issues.
• Builds, develops, and maintains relationships with business and internal control partners (Audit, Risk & Compliance, Legal) to facilitate collaboration between all lines of defense for testing.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience.

Experiences that will support your success:

• 8+ years of relevant experience in the financial services industry, including internal/external technology audit, operational risk/compliance testing, or quality assurance
• CISSP certification
• Proven experience interpreting and applying NIST frameworks and operational risk principles
• Advanced expertise in designing and assessing the operational effectiveness of controls
• Demonstrated ability to communicate complex concepts clearly and effectively across all levels of management
• Strong proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint

What sets you apart:

• U.S. military experience through active service or as a military spouse/domestic partner
• Technology audit experience within a large financial institution or consulting firm
• Strong communication and presentation skills, with the ability to influence stakeholders
• Exceptional attention to detail and analytical mindset

Compensation range: The salary range for this position is: $103,450 - $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.