Compliance Administrator II

Posted 3 Days Ago
Be an Early Applicant
Wakefield, MA, USA
Hybrid
25K-40K Hourly
Junior
Fintech • Software • Financial Services
The Role
Review consumer loan files for quality control and regulatory compliance (HMDA, ECOA, TILA, UDAAP, FCRA). Ensure documentation is uploaded to the loan origination system, update system data and notes, communicate issues to branches and management, assist with HMDA/flood reviews and administrative office tasks, and participate in projects and staff education.
Summary Generated by Built In

Hiring Range: $25.05 - $40.27
 

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

 

The Compliance Administrator is responsible for ensuring that all loan files and documents have been executed correctly according to the applicable regulatory requirements with emphasis on HMDA regulations and the Bank’s internal policies and procedures. The Compliance Administrator may also be responsible for assisting with some in office administrative tasks from time to time including but not limited to processing the mail, puling mortgages, and processing fees and payoffs. 

      

   MAJOR RESPONSIBILITIES

 

  • Review originated consumer loans for Quality Control purposes.

  • Ensure proper documentation is received and uploaded to the Loan Origination system.

  • Communicate with other departments on any outstanding issues/concerns. 

  • Update loan origination system data and other system with accuracy and compliance. Maintains up to date notes in loan origination system for management reporting.

  • Continually educates branch staff on product information, legal requirements, and policy guidelines.

  • Review HMDA-reportable loans for accurate regulatory reporting, report inaccuracies to management for correction.

  • Assist the Compliance Analyst team with review of HMDA data, Flood requirements, and regulatory testing 

  • Assist with many administrative duties in the office as needed

  • Participate in projects and new initiatives as needed

     

REQUIREMENTS: 

  • Advanced communication and negotiating skills are necessary to work in this fast-paced environment.
  • Must work well independently and seek assistance when needed.

  • Ability to recognize, communicate, and implement process improvements.

  • Effectively communicate with Branches and others.

  • Maintain comprehensive application notes throughout the loan origination process.

  • Ensure compliance with all bank policies and procedures

  • Participate in special projects as required by management

  • Familiar with all Consumer Lending products and applicable regulations including but not limited to HMDA, ECOA, Truth in Lending, UDAAP, FCRA

 

Education and Experience

  • Minimum 1 year banking experience preferred; solid working knowledge of the Home Equity Line of Credit product is preferred.

  • Experience working with consumer lending products preferred.
About Us
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

Skills Required

  • Advanced communication and negotiating skills
  • Work independently and seek assistance when needed
  • Recognize, communicate, and implement process improvements
  • Maintain comprehensive application notes throughout loan origination
  • Ensure compliance with all bank policies and procedures
  • Familiarity with consumer lending products and applicable regulations (HMDA, ECOA, Truth in Lending, UDAAP, FCRA)
  • Experience updating/uploading documentation in a Loan Origination System
  • Minimum 1 year banking experience
  • Solid working knowledge of Home Equity Line of Credit product
  • Experience working with consumer lending products

Eastern Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Eastern Bank and has not been reviewed or approved by Eastern Bank.

  • Retirement Support A defined‑benefit pension layered with a 401(k) and ESOP/cash‑balance elements creates uncommon depth for long‑term wealth building. This retirement stack differentiates the total package versus many regional banks.
  • Equity Value & Accessibility An employee stock ownership plan adds equity participation alongside core pay and benefits. IPO‑related share allocation underscores the program’s role in total rewards.
  • Inclusive Benefits Coverage Long‑standing LGBTQ+ support and sustained recognition for equality practices indicate benefits parity such as equal partner coverage. Employee networks and an inclusion focus are positioned as integral to the overall benefits experience.

Eastern Bank Insights

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The Company
HQ: Boston, Massachusetts
2,468 Employees

What We Do

Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency

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