Complex Supervisory Manager - Garden City, NY

Reposted Yesterday
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Garden City, NY, USA
In-Office
93K-121K Annually
Entry level
Financial Services
The Role
Oversees operational, supervisory, and compliance functions across three financial-services branches. The role monitors regulatory requirements, exception reports, trade corrections, account transactions, documentation, and risk controls; coordinates approvals and compliance training; manages technology and suppliers; supports branch events; and serves as a liaison between branch staff, the Complex Director, and home-office teams. It also provides training, coaching, and mentoring while promoting operational integrity and regulatory adherence.
Summary Generated by Built In

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments.  We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm.

The Complex Supervisory Manager works closely with the Complex Director to ensure that all operational, supervisory, and compliance functions are promptly and accurately performed within the Complex of three branches. This role is responsible for helping maintain a strong culture of compliance, operational integrity, risk awareness, and adherence to firm and regulatory requirements. The Complex Supervisory Manager serves as the primary liaison with the Complex Director as well as home office departments.

Responsibilities:

  • Oversees branch operational, supervisory and compliance functions in the Complex.
  • Escalates compliance, operational, and risk-related issues to the appropriate supervisory or Home Office in a timely manner.
  • Maintains awareness of regulatory updates and assists in implementing new compliance procedures, controls, and firm initiatives within the complex.
  • Supports completion of annual compliance requirements including attestations, continuing education, branch inspections, and mandatory training.
  • Partners with Financial Advisors and support staff to promote a strong culture of compliance, operational excellence, and risk awareness.
  • Assists in monitoring and reviewing exception reports, trade corrections, and operational alerts to identify and mitigate potential risks.
  • Oversees cashiering, disbursement of checks and securities, processing incoming and outgoing correspondence, account transfers, margin, distribution of wire traffic, home office reports, maintenance of order tickets, client correspondence, and other documents consistent with firm retention requirements.
  • Coordinates approval processes for New Accounts, ACH, Wire Transfers, Journals, Annuities, Alternative Investments, POAs, brokerage documentation, legal transfers, stock options, and other transactions.
  • Coordinates Marketing approvals and expenses for events and sponsorships.
  • Manages all resources required for complex (technology, suppliers, etc.).
  • Assists in coordination and organization of branch events (including client educational/appreciation events; internal branch/complex celebrations i.e., holiday party).
  • Helps educate, reaffirm, and communicate firm initiatives including goals, positioning, and messaging to the Complex.
  • Is able to assist others by acting as a resource in the areas of training, coaching, and mentoring.

What you bring:

  • High School diploma, bachelor’s degree preferred but not required.
  • Series 7, 63 and 65, or 66 ;9 and 10 would need to be obtained immediately upon hire.
  • Possess strong communication and active listening skills and excellent client service skills.
  • Proficiency in Word, Excel, PowerPoint, Outlook, Sales Force, and Thompson One
  • Able to work effectively in a fast paced, deadline-oriented environment.
  • Possess high ethical standards.
  • Proactive and able to work effectively as part of a team.
  • Possess strong attention to detail and strong problem-solving skills.
  • Able to think strategically and execute tactically.
  • Highly adaptable and able to pivot in an ever-changing and evolving environment.
  • Able to build strong trusted relationships with all employees.

 

Why work for us?

Benefits: Janney believes that its employees are the key to what makes a great company. Although work makes up a large portion of an employee’s life, we believe that a balance between work and non-work activities is essential to maintain quality performance and a positive work atmosphere. We offer a competitive package including Paid Parental Leave, generous Paid Time Off, eligibility for a $2,000 referral bonus, Employee Ownership, and Professional Development Assistance Plan designed to help you make the most of your life at work and at home—today and in the future.  Explore further.

Janney is an award-winning full-service financial services firm committed to understanding our clients' needs and providing advice beyond investments. We are equally committed to building a diverse workforce and inclusive culture where employees can use their talents to thrive and grow professionally with the firm. Fostering a positive workplace experience remains a top priority. People are our strongest asset. We recognize that when our team members thrive, our firm is more successful.

The compensation package for this position consists of a base salary, (with eligibility for an annual bonus/commissions if applicable) as well as eligibility to participate in all company benefits offered by Janney to full-time employees including health, dental, medical coverage, disability income protection, life insurance, PTO/vacation, holidays, and 401(k).  The salary range for this position will be $93,000 to $121,000. Total compensation packages at Janney are based on experience, skills, credentials, and geographical location, of each specific candidate and can be $150K+.

Janney is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.

Skills Required

  • High school diploma
  • Bachelor's degree
  • Series 7 license
  • Series 63 and 65, or Series 66 license
  • Series 9 and 10 licenses obtained immediately upon hire
  • Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Salesforce, and Thomson One
  • Strong communication, active listening, and client service skills
  • Ability to work in a fast-paced, deadline-oriented environment
  • High ethical standards
  • Proactive teamwork skills
  • Strong attention to detail and problem-solving skills
  • Ability to think strategically and execute tactically
  • Adaptability in an evolving environment
  • Ability to build trusted relationships with employees

Janney Montgomery Scott LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Janney Montgomery Scott LLC and has not been reviewed or approved by Janney Montgomery Scott LLC.

  • Retirement Support — A 401(k) with company match plus profit sharing is part of the package, with indications of a match improvement in 2026. Profit sharing is highlighted as a meaningful component of total rewards for eligible employees.
  • Equity Value & Accessibility — An employee ownership program is available to eligible employees and has been emphasized following the change in ownership. Broad‑based equity plans are positioned as a potential long‑term value add.
  • Parental & Family Support — Paid parental leave for primary and secondary caregivers, along with adoption and fertility assistance, signals robust family support. Additional resources such as pregnancy/postpartum and midlife support extend the coverage.

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The Company
HQ: Philadelphia, PA
2,258 Employees
Year Founded: 1832

What We Do

Janney Montgomery Scott LLC is a leading financial services firm dedicated to putting client needs first. We are committed to providing the best in financial and investment advice to help our clients toward their personal or business goals. We focus on building strong client relationships, supported by a foundation of trust and performance. Janney provides advice to individual, corporate and institutional clients. Our expertise includes guidance about asset management, corporate and public finance, equity and fixed income investing, equity research, institutional equity and fixed income sales and trading, investment strategy, financial planning, mergers and acquisitions, public and private capital raising, portfolio management, retirement and income planning, and wealth management. Janney is an independently-operated subsidiary of The Penn Mutual Life Insurance Company and is a member of the Financial Industry Regulatory Authority (FINRA) and Securities Investor Protection Corporation (SIPC). Janney is dedicated to providing financial industry professionals the opportunity to achieve their personal best. We foster a professional, respectful and team-oriented environment where employees can use their talents to thrive and grow with the firm. Our culture rewards both individual and team success and is the driving force behind our strong, long-lasting client relationships.

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