Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks.
Opportunities to make an impact with bold thinking are real—and happening daily at Coalition.
The Claims team at Coalition stands apart for our outstanding level of consumer service and knowledgeable handling of claims for our insured customers. As a team, Claims is about finding ways to help our consumers find a solution to cyber risk. As we continue to expand, we are seeking an experienced claims professional to join our global cyber claims team, based in the UK, and lend a hand in handling intricate primary Cyber, Tech, and Media policies. You will also provide assistance to the underwriting team and manage/collaborate with a variety of vendors such as breach coaches, defense counsel, and coverage counsel for Coalition and its partner carriers.
This is a remote opportunity that can be based anywhere in the United Kingdom.
- Handle the intake of simple and complex cyber events, including the coordination with breach counsel, forensic investigators and other vendors
- Evaluate full pending of claims in affiliation with the posting and recommending accurate reserves
- Handle litigation including third party liability arising from security failure or data breaches, Media and Tech E&O
- Maintain accurate file documentation/information in our claims system
- Assess liability and damage data in affiliation with intricate claims
- Assess insurance coverage issues
- Intelligently guide and track third-party vendors and service providers work and spend
- Maintain and develop relationships with brokers, various positions within an insured's business including: risk managers, general counsels, and a variety of vendors
- Identify settlement opportunities to maximize impact
- Collaborate in the defense and resolution of claims
- Provide data and reason- based- informational assistance to underwriters
- Provide assistance to business development with regard to marketing, client presentations, sales discussions
- Liaise with partner carriers on a daily basis
- 4+ years of experience handling cyber, tech, and/or media claims and litigation
- Demonstrated experience to work as part of a team, interact with others, meet goals, and successfully perform in a fast-paced, changing work environment
- Excellent communication and interactive experience
- Team-oriented with aptitude to excel in a collegial environment but work proactively
- Legally qualified in England and Wales and another territory (e.g. California, Australia or Canada/EU nation state)
- Background in handling wider financial lines claims, including D&O
- Cybersecurity investigation background
- Experience with handling US cyber incidents
- 100% medical coverage, including outpatient care
- Life insurance
- 25+ paid holidays
- Annual home office stipend
- 7% employer pension contribution
- Mental and physical health wellness programs like Headspace, Wellhub
- Competitive compensation and opportunity for advancement
Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.
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Privacy NoticeCoalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.
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Safe Hiring NoticeAll legitimate communication from Coalition comes from @coalitioninc.com emails, and open roles are listed only on our Careers page. We never ask for payment, banking details, or personal identification before an offer is accepted through our secure systems. If you believe you’ve been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC).
Anti-Discrimination NoticeCoalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.
AccommodationsCoalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at [email protected]. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.
Skills Required
- 4+ years handling cyber, tech, and/or media claims and litigation
- Ability to work as part of a team and perform in a changing work environment
- Excellent communication and interpersonal skills
- Team-oriented with proactive work approach
- Legally qualified in England and Wales and another territory (e.g., California, Australia, Canada/EU)
- Background handling wider financial lines claims, including D&O
- Cybersecurity investigation background
- Experience handling US cyber incidents
Coalition Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coalition and has not been reviewed or approved by Coalition.
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Strong & Reliable Incentives — Incentive structures are described as performance-based, including profit sharing and mechanisms that can materially boost earnings for high performers. Feedback suggests these incentives meaningfully augment base pay for those who excel.
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Healthcare Strength — Health coverage is positioned as comprehensive for employees, complemented by wellness resources and accounts that support medical spending. Feedback suggests this breadth of coverage enhances overall perceived total rewards.
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Flexible Benefits — Remote-first flexibility, home office support, and access to coworking spaces complement core compensation. Feedback suggests these benefits contribute to work-life balance and increase the value of the total package.
Coalition Insights
What We Do
Coalition is the leading provider of cyber insurance and security, combining comprehensive insurance and proactive cybersecurity tools to help businesses manage and mitigate cyber risk. Coalition’s unique product offerings combine best-in-class insurance and proactive cybersecurity tools to help keep businesses safe.
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