Complex Claims Specialist-General Liability (BI)

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Put your claims skills to the test and join one of the top Professional Liability Insurers in the Industry as a Complex Claims Specialist!  

About the Hiscox Claims team:

The US Claims team at Hiscox is a growing group of professionals with experience across private practice and in-house roles, working together to provide the ultimate product we offer to the market. Complex Claims Specialists are empowered to manage their claims with high levels of authority to provide fair and fast resolution of claims for our insured and broker partners.

The Role:

The primary role of Complex Claims Specialist is to independently analyze liability claim submissions for potential coverage, set adequate case reserves, promptly and professionally respond to inquiries from our clients and their brokers, and to proactively drive early resolution of claims arising from our General Liability products.

The Complex Claims Specialist will manage a full pending of General Liability Claims, as well as provide thought leadership in multiple forums within and outside of the company. The Complex Claims Specialist actively engages in business development, product innovation, and market/customer insight and develop strong working relationships with underwriting leadership.

This is a fantastic opportunity to join Hiscox USA, a growing business where you will be able to make a real impact. Together, we aim to be the best people producing the best insurance solutions and delivering the best service possible.

Key Responsibilities:

• Strategize and maximize early settlement opportunities for General Liability Claims
• Draft and Review coverage analyses
• Monitoring litigation and managing local defense counsel
• Continually assessing exposures and adequacy of claim reserves
• Drive employee engagement by exhibiting passion about the company, values, business and our customers
• Take lead in managing high exposure claims on team
• Attend mediations and/or settlement conferences where appropriate
• Assists in preparing & presenting quarterly reserving packs
• Actively participate in the Claims/UW/Actuarial feedback loop
• Keep senior claims management adequately and appropriately informed of key issues
• Liaising directly on daily basis with insureds and brokers
• Maintaining timely and accurate file documentation/information in our claims management system

Personal Specification:

• Bachelor’s degree preferred.
• Minimum of 8 years of professional experience in the area of General Liability with an insurance carrier or litigation experience in General Liability
• JD considered in place of professional General Liability experience. Bar in good standing.
• Litigation and mediation experience
• Ability to analyze liability and potential damages exposure
• Experience monitoring outside counsel
• Experience negotiating allocation issues
• Experience drafting or reviewing litigation budgets
• Experience recommending or setting reserves
• Experience handling large volume of claims or litigation matters
• Ability to manage case load independently and meet time lines
• Excellent verbal and written communication skills
• Strong ability to establish rapport and build relationships with clients
• Team-oriented, with ability to excel in a collegial environment
• Leadership and people management skills

What we offer:

• 401(k) with competitive company matching 
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)  
• Company paid group term life, short- term disability and long-term disability coverage 
• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days 
• Paid parental leave 
• 4-week paid sabbatical after every 5 years of service 
• Financial Adoption Assistance and Medical Travel Reimbursement Programs 
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 
• Company paid subscription to Headspace to support employees’ mental health and wellbeing 
• 2023 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program 
• Dynamic, creative and values-driven culture 
• Modern and open office spaces, complimentary drinks 
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

About Hiscox US

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 420 employees mostly operating out of  major cities - New York, Atlanta, Chicago, Scottsdale and Hartford. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

Diversity and flexible hybrid working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. We promote a hybrid 2 day in the office work environment.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)
 

Please note, this position is hybrid and requires two (2) days in office weekly. Position can be based in the following locations:

• Scottsdale, AZ (preferred)
• Chicago, IL
• Atlanta, GA
• Hartford, CT
• Manhattan, NY

Salary range $100k-$120k

#LI-AJ1

Work with amazing people and be part of a unique culture