Competitor Insight Analyst

Competitor Insight AnalystLondon – Hybrid (2 days a week in the office)Full Time, Permanent Position

Let’s make the most of your talent

About us

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

What you’ll be doing

Reporting directly to the Customer CoE Lead, you'll:

• Use internal and external data sources to create actionable insights that support commercial, customer, and marketing strategies.

• Lead the provision of market, competitor, and brand insights from multiple sources.

• Simplify complex data to help the business make informed decisions.

• Explore market trends and innovations to identify external challenges and opportunities for DLG’s brands.

• Conduct regular, in-depth competitor analysis.

• Review and benchmark market, competitor, and brand data, presenting findings to key stakeholders.

• Collaborate with third-party insight agencies and data providers to enhance data quality.

• Develop insightful presentations and internal updates to provide market performance context.

What we’re looking for

• Experience working in an insight or research role.

• Experience combining multiple sources of information to create meaningful insights that drive business decisions.

• The ability to challenge decisions using sound, evidence-based arguments.

• Understanding of insurance commercials and experience in project delivery.

• The ability to create and present compelling, data-led stories that inspire action and change.

• The ability to contribute to the design of new projects and sourcing of new data.

• Experience using data visualisation tools such as Tableau or Power BI, and familiarity with insight data systems (advantageous).

What we offer in return

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Core benefits include:

Ways of Working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

Together, we’re one of a kind

Hours: 35 hours

Closing Date: Tuesday 01 April

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