Compensation Platform Support Analyst

Reposted 9 Days Ago
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Pune, Mahārāshtra
In-Office
Junior
Other • Security
The Role
The Compensation Platform Support Analyst provides technical support for the compensation platform, collaborates with HR and IT, conducts training, and analyzes user feedback for improvements.
Summary Generated by Built In

.net Incentive Compensation Support Specialist  

Location: Pune 
Employment Type: Full-time 

Position Overview 

We are seeking a skilled .net Incentive Compensation Support Specialist to provide technical and functional support for our incentive compensation management processes. This role will ensure accurate calculation, reporting, and administration of sales compensation plans using .net home grown commissions tools. The ideal candidate will have experience in troubleshooting, configuration, and end-user support within the .net incentive compensation platforms. 

Key Responsibilities 

  • System Support & Maintenance 

  • Provide day-to-day support for .net Incentive Compensation systems. 

  • Monitor and resolve system issues, data discrepancies, and calculation errors. 

  • Perform configuration changes and updates to compensation plans as required. 

  • Data Management 

  • Validate and load transactional data into .net Incentive Compensation systems. 

  • Ensure data integrity between .net Incentive Compensation systems and upstream/downstream systems (CRM, ERP, HR systems). 

  • Compensation Plan Administration 

  • Assist in implementing and maintaining incentive compensation plans. 

  • Support monthly/quarterly commission runs and payout processes. 

  • Generate and distribute compensation reports and dashboards. 

  • User Support & Training 

  • Act as primary point of contact for end-user inquiries and troubleshooting. 

  • Provide training and documentation for business users on system functionality. 

  • Continuous Improvement 

  • Identify opportunities to optimize processes and system performance. 

  • Collaborate with IT and business teams on enhancements and new functionalities. 

Qualifications 

  • Education: Bachelor’s degree in Information Technology, Business, Finance, or related field. 

  • Experience:  

  • 3 years of experience supporting .net Incentive Compensation systems or similar incentive compensation systems. 

  • Strong understanding of sales compensation processes and data flows. 

  • Technical Skills:  

  • Proficiency in .net Incentive Compensation systems configurations and troubleshooting. 

  • Familiarity with SQL, data analysis, and reporting tools. 

  • Experience with integration between .net Incentive Compensation system and CRM/ERP systems. 

  • Soft Skills:  

  • Strong analytical and problem-solving abilities. 

  • Excellent communication and stakeholder management skills. 

  • Ability to work independently and in a team environment. 

 

Preferred Qualifications 

  • Knowledge of incentive compensation best practices. 

  • Exposure to Agile methodology and project management tools. 

 

Top Skills

Compensation Management Software
Hris
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The Company
HQ: Chennai
100,000 Employees

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.

Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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