Position Responsibilities may include, but not limited to
- Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed
- Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information
- Access clinical documentation via portal for use in obtaining authorization for services.
- Troubleshoot and resolve account issues as required
- Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance
- Assist other departments for Intake-related inquiries
Required Skills and Experience
- Associate’s degree plus 1 year of data processing experience or 2 years’ data processing experience in a fast-paced medical or insurance environment
- 2 years’ medical background and 1 year of data processing experience
- Proficient with Microsoft Office Suite, Comfortability managing multiple screens/window and operation of computer equipment i.e. keyboard, mouse, webcam, docking station.
- Strong analytical skills with high attention to detail and accuracy
- Ability to work independently, think critically and use resources to guide work
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Strong verbal, written, and interpersonal communication skills
- Ability to prioritize, meet deadlines, and adjust as needed in a fast-paced environment
- Ability to achieve high production and quality standards
- Ability to work effectively in both a team and individual environment
- Ability to work effectively remotely and in-office as needed
- Sincerity and passion for helping people
- Prior experience adhering to company policies and showing core values
Preferred Skills and Experience
- Associate’s or Bachelor’s degree in related field
- Medical Billing terminology
- Experience working in medical data processing, coding, physician office, or other clinical/health information setting
Physical Requirements
- Repetitive motions that include the wrists, hands and/or fingers
- Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
- Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
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What We Do
Mom’s Meals is a leading national provider of nutrition solutions and home-delivered meals.
Our mission is to help patients and seniors get the nutrition they need to maintain independence while:
- Managing chronic health conditions
- Living with disabilities or limited mobility
- Lacking the desire or energy to prepare and cook healthy meals
Healthcare Focus:
We partner with health insurance companies, managed care organizations and federal and state supported programs to provide nutrition solutions for their client populations suffering from serious chronic diseases. We are a leading nutrition supplier for Medicaid Waiver and offer programs for Medicare Advantage and Dual Eligible beneficiaries. Our personalized selection of meals aid in the recuperation process post hospitalization, improve patient outcomes and reduce costly readmissions.
Specialty health-condition menus support dietary requirements for major chronic diseases impacted by nutrition: Heart Disease, Diabetes, and Renal Disease. Additional menus include Gluten-free and Vegetarian options.
Our large selection of meals appeal to a variety of individual tastes and are designed by Registered Dietitians, prepared with fresh ingredients by Chefs in USDA-inspected kitchens and distributed across 48 U.S. states to individuals’ homes or congregate sites.
Mom’s Meals is part of PurFoods LLC, a privately held and family owned/operated company based in Iowa.
