Community Support Facilitator

Posted Yesterday
Be an Early Applicant
San Jose, CA, USA
In-Office
21-21 Hourly
Junior
Healthtech
The Role
Provide direct support, training, and supervision to people with developmental disabilities. Develop individualized plans and curricula, document progress, ensure safety and compliance, transport clients to community activities, assist with activities of daily living, and coordinate with families and staff.
Summary Generated by Built In
Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..
 
>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<< 
>>>>> ASPIRE to Excellence CARF Accredited <<<<< 
>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<< 
>>>>> Four-star Charity Navigator <<<<< 
>>>>> 2024 Candid Gold Seal of Transparency <<<<< 
 
 

Pay Rate: $21.25 per hour

Purpose:
Oversees area scheduling, ensuring programs and activities are maintained.  Provide services to people with disabilities, which will enable each client to achieve an optimum level of functional independence and will assure referral to special services as required.  May, as assigned, provide vocational skills training and/or instruction on activities of daily living. Assures quality of services provided, are consistent with HOPE’s mission and values.
 
Principle Responsibilities:
The following responsibilities represent the essential functions of the position.  An employee in this classification is responsible for carrying out the following functions:
 
1.      Acts as a program monitor for assigned clients including communicating with families, presenting staffings, providing guidance to clients regarding work and personal problems, development and implementation of client’s incentive plans, providing on-going feedback regarding progress in program.
2.      Writes assessments and develops individual program and person centered plans.
3.      Develop, implement, and maintain teaching curriculums.  Assures training is age appropriate, meaningful, and based on client needs.
4.      Provides training and supports in personal self care, including assisting with activities of daily living, feeding, transferring, and toileting.
5.      Completes all required paperwork, reports and documentation to assure services to client, customer, and funders are met according to standards.
6.      Develop and implement meaningful activities in the community, including providing transportation to and from activities.
7.      Provide training and support in offsite vocational settings and/or recreational settings.
8.      Assure compliance with all safety and confidentiality standards.
9.      Operates machinery and large equipment as needed to support clients and assure completion of tasks.
10.  Acts as a mandated abuse reporter.
11.  Performs other duties as assigned to assure the efficiency of the program.
 
Minimum Qualifications:
 
High School diploma, G.E.D. or equivalent, plus one year of related experience working with people with disabilities in a rehabilitation environment. For licensed day programs: completion and clearance of fingerprints for criminal background check, TB test, physician’s report, and First Aid and CPR certification required.
  
Reports To:     Program Coordinator or Site Manager
 
Supervisory Responsibility    none
 
Required Knowledge, Skills and Abilities
 
1.   Ability to understand and relate to individuals with disabilities, their families, the community and HOPE personnel.
2.   Ability to observe, evaluate, document and communicate verbally and in writing.
3.   Ability to develop and use curriculum and instructional media
4.   Ability to teach good work habits and social skills to individuals with developmental disabilities.
5.   Ability to utilize community resources for client instruction, outings and referrals as needed.
6.   Basic computer knowledge.
 
Physical & Environmental Conditions
Time spent in a classroom setting in an educational environment.  Regular trips in to the local community, providing transportation, driving large vans.  Exposure to weather conditions, dust and pollens.  Handling of materials, paper and supplies. Some computer work.  Regular support and handling of personal care needs of others, exposure to bodily fluids.  Occasional lifting and transferring to and from wheelchairs.

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit www.hopeservices.org to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Skills Required

  • High School diploma or GED
  • One year related experience working with people with disabilities in a rehabilitation environment
  • Completion and clearance of fingerprints for criminal background check (for licensed day programs)
  • TB test (for licensed day programs)
  • Physician's report (for licensed day programs)
  • First Aid and CPR certification (for licensed day programs)
  • Basic computer knowledge
  • Ability to provide transportation and drive large vans
  • Ability to assist with activities of daily living, including lifting and transfers
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The Company
HQ: San Jose, CA
451 Employees
Year Founded: 1952

What We Do

Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs. Hope is recognized as the leading provider of services in Silicon Valley and serves more than 3500 clients. Hope delivers high-quality, cost-effective solutions to businesses and government agencies. These sustainable social enterprises create meaningful jobs for clients such as green re-use and recycling initiatives, retail operations, production and assembly, supply chain logistics, packaging, fulfillment, facility maintenance, and staffing. Hope’s client services are comprehensive from birth to seniors, including job training and placement, counseling, children’s services, after-school programs, community living, and day programs. HOPE SERVICES SOCIAL ENTERPRISES Hope Services creates innovative training and employment programs for people with developmental disabilities (countering the 87% unemployment rate for this segment of the population). Hope in turn provides a trusted partner for businesses who can provide jobs for Hope clients. Business partners range from start-ups through global enterprises in most major markets, sectors, and industries. Hope specializes in project-based, hourly, trainable, and extremely reliable, low turn-over workforce teams. We manage and supervise at your site or ours, ensuring high quality work with value added. When you hire Hope and put people to work, you make a difference! You can help change attitudes about people who live with developmental disabilities. Learn more at www.hopeservices.org or follow us on FACEBOOK at facebook/hopeservices.org and Twitter at @HOPE_Services.

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