Community Support Facilitator II

Posted 4 Hours Ago
Be an Early Applicant
Salinas, CA, USA
In-Office
Junior
Healthtech
The Role
Provides community-based support and leadership for adults with developmental disabilities and mental health needs. Facilitates individualized activities, community participation, skill development, behavioral support, advocacy, and consumer safety. Leads curriculum and programming, assists with job development, scheduling, and staff training, completes required documentation, and serves as backup to the program coordinator. The role requires extensive local travel, transportation of consumers, collaboration with families and staff, and mandated abuse reporting.
Summary Generated by Built In
Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..
 
>>>>> 2025 Winner of Mercury News Best in Silicon Valley <<<<< 
>>>>> ASPIRE to Excellence CARF Accredited <<<<< 
>>>>> 2024 Great Nonprofits Top-Rated Nonprofit <<<<< 
>>>>> Four-star Charity Navigator <<<<< 
>>>>> 2024 Candid Gold Seal of Transparency <<<<< 
 
 

Hope Services offers an OUTSTANDING benefits package, including Medical, Dental, Vision, 401(k) Retirement, Life Insurance, Tuition Reimbursement and a comprehensive Scholarship Program, Generous Paid Vacation and Sick Time accrual plans and more!

Compensation: $23.06/hr

Summary  

Provides support and leadership for consumers to participate in activities and receive services in community settings. Activities and services are defined by the consumer and his or her Person-Centered Plan and Individualized Personal Plan. 

Essential Functions 

The following are the essential functions of the position. An employee in this classification is responsible for carrying out these functions: 

  1. Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan. 

  1. Leads curriculum development and implementation. Assists with job developingscheduling and staff training. 

  1. Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community. 

  1. Develop and expand consumer participation in typical and generic community activities chosen by the consumer. 

  1. Act as advocate on behalf of consumers served. Develops and implements behavioral support plans for individuals with challenging behaviors and to assure consumer safety. 

  1. Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation. 

  1. Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner. 

  1. Acts as back-up to the program coordinator. 

  1. Leads consumer programming with Center’s activities, services, and team of staff. 

  1. Acts as a mandated abuse reporter. 

  1. Perform other duties as assigned, to assure efficiency of program services. 

 

Qualifications Required 

BA or equivalent plus two years of related experience working with people with disabilities in a rehabilitation environment, or 

Approved combination of experience and education, and 

Possession of a valid California Driver’s License, a clear driving record and auto insurance. 

Required Knowledge and Skills 

1. A belief that all people are valued members of the community. 

2. An understanding of the principles of normalization and commitment to community integration. 

3. Ability to work independently and cooperatively as a member of the team. 

4. Excellent communication and documentation skills 

5. Knowledge and understanding of alternative communication systems and assistive technology. 

6. CPR and First Aid certification. 

7. Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults. 

8. Ability to be flexible with scheduling and work in a consumer driven environment 

9. Strong interpersonal skills. Ability to work with a diverse population. 

Environmental Conditions 

Extensive travel around town and in the consumer community; use of public transportation where possible; exposure to climatic conditions, heat, cold, humidity, dampness, sun, pollens; lifting/carrying supplies for consumer supports to and from locations, walking, standing, visual/auditory acuity while supporting consumer in the community; position is community based and in local and consumer home community, climbing stairs to reach the consumer is occasionally necessary; work alone as well as closely with others, sitting for periods of time in meetings and use of office environment; produce work on computers/office equipment. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??

Visit www.hopeservices.org to find out more about us and the people we serve.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.

Skills Required

  • Bachelor’s degree or equivalent, plus two years of related experience working with people with disabilities in a rehabilitation environment
  • Approved combination of education and experience
  • Valid California driver’s license
  • Clear driving record
  • Auto insurance
  • CPR and First Aid certification
  • Knowledge of alternative communication systems and assistive technology
  • Excellent communication and documentation skills
  • Ability to work independently and cooperatively with a team
  • Ability to work flexible schedules in a consumer-driven environment
  • Strong interpersonal skills and ability to work with a diverse population
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The Company
HQ: San Jose, CA
451 Employees
Year Founded: 1952

What We Do

Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs. Hope is recognized as the leading provider of services in Silicon Valley and serves more than 3500 clients. Hope delivers high-quality, cost-effective solutions to businesses and government agencies. These sustainable social enterprises create meaningful jobs for clients such as green re-use and recycling initiatives, retail operations, production and assembly, supply chain logistics, packaging, fulfillment, facility maintenance, and staffing. Hope’s client services are comprehensive from birth to seniors, including job training and placement, counseling, children’s services, after-school programs, community living, and day programs. HOPE SERVICES SOCIAL ENTERPRISES Hope Services creates innovative training and employment programs for people with developmental disabilities (countering the 87% unemployment rate for this segment of the population). Hope in turn provides a trusted partner for businesses who can provide jobs for Hope clients. Business partners range from start-ups through global enterprises in most major markets, sectors, and industries. Hope specializes in project-based, hourly, trainable, and extremely reliable, low turn-over workforce teams. We manage and supervise at your site or ours, ensuring high quality work with value added. When you hire Hope and put people to work, you make a difference! You can help change attitudes about people who live with developmental disabilities. Learn more at www.hopeservices.org or follow us on FACEBOOK at facebook/hopeservices.org and Twitter at @HOPE_Services.

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