Community Services Manager – Quality Assurance & Compliance Manager

Posted 12 Days Ago
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Sacramento, CA, USA
In-Office
88K-102K Annually
Senior level
Healthtech • Kids + Family • Professional Services • Social Impact
The Role
Manage Quality Assurance and Compliance within Community Services: supervise Home and Community Based Waiver Specialists, QA Specialists, and staff handling Special Incident Reports; analyze QA trends; collaborate with case management and resource development to ensure regulatory compliance and service quality.
Summary Generated by Built In

Description

THE ORGANIZATION

Alta California Regional Center (ACRC) is a non-profit agency under contract to the State of California and for 50 years has provided the coordination of services to individuals with developmental disabilities. ACRC employs approximately 800+ individuals working out of eight offices in a ten-county area. ACRC is one of 21 Regional Centers in California.

COMPENSATION 

The below is dependent upon experience and education.

  • Community Services Manager – Quality Assurance & Compliance Manager - $88,004.80 - $101,899.20 /Annually

The actual amount offered within this range will depend on a variety of factors including skills and abilities, education, experience, and other relevant job-related factors. It is not typical for an individual to be hired at or near the top of the range for the role. 

THE POSITION AND JOB SUMMARY 

ACRC is seeking a Quality Assurance and Compliance Manager within the Community Services and Supports Department located in the Sacramento office.  The Quality Assurance and Compliance Manager provides supervision and support to a team of Home and Community Based Waiver Specialists, Quality Assurance Specialists, and staff processing Special Incident Reports.  This position will be called upon to provide analysis of quality assurance trends and will work closely with case management and resource development staff.   

SUMMARY OF OUTSTANDING BENEFITSACRC offers an excellent working environment and a benefits package to include:

  • 90% employer-paid health insurance plus low-cost dependent coverage including domestic partners
  • 100% employer-paid dental and vision insurance for employees plus dependents
  • 100% employer-paid employee life insurance coverage
  • 100% employer-paid long term disability coverage
  • flexible benefits pre-tax spending program
  • CalPERS employee pension plan; and 457 and 403-B voluntary tax shelter annuities.

OTHER BENEFITS INCLUDE:

  • 17-22 annual vacation days
  • 12 annual sick days
  • 15 paid holidays
  • Longevity leave
  • employee Assistance Program, and many other generous benefits.

Many of our employees participate in the Public Service Loan Forgiveness (PSLF) Program 

This is intended to represent a general summary of benefit plans and coverages only. 

Requirements

JOB REQUIREMENTS AND QUALIFICATIONS 

Applicants must possess a Master’s degree and have five years of experience in a human service (or related) agency, preferably in the field of developmental disabilities OR a Bachelor’s degree and have 12 years of experience in a human service (or related) agency, preferably in the field of developmental disabilities 

Must have the ability to interpret and apply relevant laws, regulations, requirements and policy standards; demonstrate excellent written, verbal, and interpersonal communications skills; and have strong time-management and organization skills. Other requirements and qualifications may apply.

EQUAL OPPORTUNITY EMPLOYER 

Skills Required

  • Master's degree and five years of experience in a human service or related agency, preferably in developmental disabilities.
  • Bachelor's degree and 12 years of experience in a human service or related agency, preferably in developmental disabilities.
  • Ability to interpret and apply relevant laws, regulations, requirements and policy standards.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong time-management and organizational skills.
  • Experience supervising and supporting a team (e.g., specialists processing incident reports).
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The Company
450 Employees
Year Founded: 1970

What We Do

Alta California Regional Center is a private, non-profit corporation that provides services and support to individuals with intellectual and/or developmental disabilities and their families.

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