Community School Director, HS of World Culture

Position Title: Community School Director, HS of World Culture

Department : Middle & High School Programs 

Site/Location: , High School of World Culture, 1300 Boynton Avenue Bronx NY 

FLSA Classification: Non-Exempt  

Salary Range: $60,000-$65,000

Reports To: Department Director 

MISSION STATEMENT

East Side House cares for the individuals, families, and communities we serve by expanding opportunities for them to live more fulfilling lives through education, career development, and supportive services.

JOB DESCRIPTION

Summary/ Objective

East Side House (ESH) partners with NYC schools to deliver Learning to Work (LTW) AND Community School programs that hallow students overcome barriers, stay engaged in school, and prepare for postsecondary and career success. 

Reporting to the Department Director, the Program Director is responsible for the overall management development, and delivery of LTW and Community Schools services., This includes oversight of daily operations, staff supervision, program compliance, and building strong partnerships with school leadership and community stakeholders. 

The Program Director leads a team Advisors and support staff to ensure students receive targeted academic support, social-emotional learning opportunities, career readiness programming, and access to internships and employment pathways. This role manages program planning, performance tracking, and data reporting to meet contractual goals, while fostering a positive, inclusive, and achievement-focused school culture. 

The Program Director works closely with school administrators, ESH departments, and external partners to ensure all services are aligned with students needs, DOE and contractual standards, and ESH’S mission to expand opportunities for youth and families. 

Essential Functions and Responsibilities

Under the supervision of the Department Director, the Program Director will be responsible for, but not limited to, the following:

• Oversee the daily operations of the program to ensure smooth and effective service delivery across academic, social-emotional, and postsecondary supports. 
• Develop and maintain collaborative relationships with school leadership, DOE staff, funders, community-based organizations, and key partners. 
• Ensure compliance with contractual, regulatory, and internal requirements; maintain accurate and organized records and documentation. 
• Monitor key program functions including student recruitment, enrollment, assessment, attendance, outreach, and follow-up. 
• Coordinate the planning and execution of student-focused initiatives, including events, performances, field trips, family engagement activities, and workshops. 
• Analyze program effectiveness and implement continuous improvement strategies to strengthen service delivery and student outcomes. 
• Provide consistent, high-quality supervision to program staff through regular team meetings, one-on-one check-ins, coaching, and performance reviews. 
• Ensure staff adhere to expectations around planning, scheduling, budget awareness, data entry, and program implementation.
• Lead staff onboarding and offboarding processes; communicate hiring needs to the Department Director as necessary. 
• Foster a supportive and accountable team culture grounded in youth development, equity, and results-driven practice. 
• Prepare and submit qualitative and quantitative reports on program progress, including key performance indicators such as attendance, academic progress, and postsecondary milestones.
• Provide timely and accurate program data for internal performance tracking and reporting to funders. 
• Monitor and manage the non-personnel budget, submitting expenditures and purchase requests in alignment with finance protocols. 
• Participate actively in school and community-based meetings, cross-site collaboration efforts, and agency-wide trainings and development opportunities. 
• Meet regularly with the Department Director to review program successes, challenges, and strategic adjustments. 
• Support civic engagement, family partnerships, and broader community-building activities as part of East Side House’s mission and initiatives. 
• Availability for occasional evening or weekend hours to support events, programming, or deadlines.
• Perform other duties as assigned. 

Other Duties

Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this role. Duties, obligations, and activities are subject to change at any time, with or without notice. 

Qualifications

To perform this position successfully, the Program Director must fulfill all the elements of the job description to the highest standard and work well with colleagues in a high-energy, collaborative work environment.  Additional qualifications include:

Education / Experience 

• Bachelor’s degree required; master’s degree in education, Social Work, Public Administration, or a related field preferred. 
• Minimum 2 years of progressive experience in youth development, education, or workforce programs. 
• Knowledge of youth development principles and best practices. 
• Proven ability to build and manage partnerships with schools, community organizations, and stakeholders. 
• Excellent communication, public speaking, and presentation skills. 
• Strong organizational, analytical, and problem-solving abilities. 
• Collaborative team player able to work across program, school, and administrative teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant applications; experience with databases such as DYCD Connect or Salesforce is a plus. 
• Bilingual (Spanish/English) a plus. 

Competencies 

• Teamwork: Collaborates with staff, school partners, and stakeholders to achieve program goals. 
• Communication: Strong verbal and written communication across all levels. 
• Youth-Centered Approach: Prioritizes the needs of students, families, and school communities. 
• Time & Task Management: Handles multiple priorities, meets deadlines, and maintains punctuality. 
• Organization: Keep records, documents, and communications well-organized for compliance. 
• Accountability: Operates with integrity, takes initiative, and follows through with minimal supervision. 
• Leadership: Supervises, mentors, and develops staff while promoting a collaborative, accountable culture.
• Data-Use: Leverages data to monitor progress and drive improvements. 

Clearance 

Employees must be clear to work at ESH.  Employment is contingent upon successful completion of background checks and/or screenings.

Supervisory Responsibility

N/A OR

This position is responsible for supervising and managing the performance of all designated employees assigned to the position within the department.

Physical Demands

This role may involve occasional lifting or moving of items up to 25 pounds and routine use of standard office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

Expected Work Schedule
This is a full-time position scheduled to work 35 hours per week, as aligned to the needs of the program/ service.   The schedule may be adjusted based on ESH’s operational needs, with notice provided whenever possible.

EEO Statement 

East Side House (ESH) is an Equal Opportunity Employer and strongly encourages individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.