Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are seeking a dynamic and skilled Community Manager with a strong technical background to lead the charge in building, engaging, and nurturing our community of customers, content creators, and partners. The ideal candidate will have a passion for technology, excellent communication skills, and the ability to create and promote content that drives engagement and builds trust within the community.
Key Responsibilities:Customer Engagement and Demos
- Conduct live product demos for customers, addressing their technical queries and showcasing key features.
- Act as the bridge between the company and its customers, providing feedback to internal teams for improvements.
Content Creation and Management
- Write clear and concise technical content, including explainers, how-to guides, and knowledge base articles around the product.
- Collaborate with content creators to produce product-specific videos and courses that resonate with the target audience.
On-Camera Presence
Represent the brand in live sessions, webinars, and interviews, delivering professional and engaging presentations.
Community Building
- Foster relationships within the community to promote collaboration, feedback sharing, and brand loyalty.
- Develop strategies to engage users across various platforms, including social media, forums, and partner channels.
- Participate in online discussions and forums to help advocate for Cloudways services, engage and answer questions from users
Marketing Channel Collaboration
- Work with marketing teams to leverage affiliate marketing, organic strategies, and content marketing channels to grow community reach and product awareness.
- Assist in identifying and engaging with key influencers, affiliates, and partners within the industry.
- Proven experience in community relations management, technical content creation, or a related role.
- Excellent verbal and written communication skills, with the ability to simplify complex technical concepts.
- Confident on-camera presence for live sessions, webinars, and interviews.
- Strong technical aptitude with the ability to create engaging technical content.
- Familiarity with marketing channels such as affiliate marketing, organic marketing, and content marketing.
- Competent social media user, comfortable engaging with communities across online forums such as Reddit, Discord, Quora, etc,
- Experience working with content creators to develop video tutorials, courses, or related media.
- Bachelor’s degree in Computer Science or a related field.
- Knowledge of WordPress/WooCommerce, PHP/Laravel and web development frameworks along with web hosting and SaaS
- Hands-on experience with tools and platforms used for webinars, video creation, and community engagement.
- Creative problem-solving skills and a proactive approach to building community engagement.
*This job is located in Hyderabad, India
#LI-Hybrid
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- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
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What We Do
DigitalOcean is the Inference Cloud — a full-stack, production-ready cloud platform built to run AI applications with predictable performance, sustainable economics, and radically simpler operations at scale.
We are built for teams turning AI into real products — not just training models. Our advantage is not fewer features, but fewer failure modes when operating AI at scale — combining minimal operational overhead, predictable cost efficiency, and a full-stack cloud that works as a system. Hyperscalers are broad by design. Neoclouds are infrastructure-first. DigitalOcean is inference-first — with a real cloud underneath. It combines inference-optimized compute, managed inference software, and integrated cloud capabilities that reduce operational burden for teams running real workloads. Inference is the foundation—not the boundary. Everything else builds on top of it.
Why Work With Us
At DO, we do career-defining work. We innovate with AI and build cutting-edge tech. Our rewards to match that intensity - to motivate you, recognize your impact, and give you what you need to thrive. If you have a growth mindset, like to think big and bold, and are energized by the fast-paced environment, you'll find your place here.
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We commit to both remote work and in-person collaboration. These ways of working are dependent on specific roles and are mutually agreed upon by employees. In the US, we are mainly remote. In our APAC locations, we have a hybrid in-office approach.
