Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.
We are looking for a Manager, IT-APAC
As an IT Manager-APAC,you will be responsible for overseeing and managing the organization's IT infrastructure, technical support operations and technology initiatives. This role requires the individual to work in both Individual Contributor (IC) and Managerial capacity, contributing hands-on technical work while providing strategic leadership to the IT team. The IT Manager ensures the reliability, security, and efficiency of the company's IT environment, aligning technology solutions with business goals and driving operational tasks toward automation.
What You’ll Do:- Lead and supervise the IT support/helpdesk team to ensure timely resolution of incidents and service requests.
- Manage daily IT operations, ensuring uptime, performance, and reliability of systems, office networks
- Accountable for IT logistics, including procurement, shipping, and delivery of hardware.
- Maintain accurate inventory of IT assets, including tracking warranties and updating asset information
- Accountable to handle employee onboarding and offboarding processes efficiently.
- Foster effective collaboration across teams.
- Service Level Agreement (SLA) Adherence: Maintain a high percentage of IT support tickets resolved within agreed-upon timeframes .
- Infrastructure Reliability & Uptime: Achieve maximum availability for regional IT systems and networks to ensure operational stability
- Overall experience of 8+ years with 2-3 years in Managerial role
- Experience with Jamf and Intune, with Jamf 300 or AZ-900 certification preferred.
- Experience with Okta, Google Workspace, Zoom, and Google Meet
- Strong hardware support knowledge, including laptops and peripherals.
- Hands-on experience managing IT inventory, stock tracking, and warranty updates.
- Knowledge of IT asset management and logistics coordination.
- Excellent communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.
- Customer-focused mindset with a commitment to providing exceptional service
This is a hybrid role based out of Hyderabad, India.
#LI-Hybrid
- We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
- We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
- We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
- We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
- DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.
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What We Do
DigitalOcean is the Inference Cloud — a full-stack, production-ready cloud platform built to run AI applications with predictable performance, sustainable economics, and radically simpler operations at scale.
We are built for teams turning AI into real products — not just training models. Our advantage is not fewer features, but fewer failure modes when operating AI at scale — combining minimal operational overhead, predictable cost efficiency, and a full-stack cloud that works as a system. Hyperscalers are broad by design. Neoclouds are infrastructure-first. DigitalOcean is inference-first — with a real cloud underneath. It combines inference-optimized compute, managed inference software, and integrated cloud capabilities that reduce operational burden for teams running real workloads. Inference is the foundation—not the boundary. Everything else builds on top of it.
Why Work With Us
At DO, we do career-defining work. We innovate with AI and build cutting-edge tech. Our rewards to match that intensity - to motivate you, recognize your impact, and give you what you need to thrive. If you have a growth mindset, like to think big and bold, and are energized by the fast-paced environment, you'll find your place here.
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Employees work remotely.
We commit to both remote work and in-person collaboration. These ways of working are dependent on specific roles and are mutually agreed upon by employees. In the US, we are mainly remote. In our APAC locations, we have a hybrid in-office approach.
