Community Relations Director

Posted One Month Ago
Be an Early Applicant
Garden City, KS, USA
In-Office
Entry level
Professional Services • Real Estate • Consulting • Hospitality
The Role
Build relationships with prospective residents and referral partners to support occupancy and financial goals. Conduct in-home visits, inquiries follow-up, community tours, and admissions coordination. Develop business development plans, monitor occupancy and conversion metrics, manage inquiry tracking, communicate projected move-ins and move-outs, and promote customer service and regulatory compliance.
Summary Generated by Built In

Description


TURN YOUR MARKETING SKILLS INTO MEANINGFUL RESULTS! 

Join our team as Community Relations Director and help strengthen community relationships, increase referrals, and drive census growth. 

Now Hiring: Community Relations Director

About the Role:

As our Community Relations Director, you’ll play a key role in achieving our community’s occupancy and financial goals. You’ll build strong relationships with prospective residents and referral sources, while developing and implementing strategic sales and marketing initiatives.

Benefits We Offer:

  • ROBUST Bonus Structure 
  • Competitive Pay
  • Paycheck Advances
  • Paid sick leave and vacation
  • Paid Holidays
  • Medical, dental and vision insurance
  • Health and Dependent Care FSA
  • Company paid Basic Life Insurance
  • Voluntary benefits: Life, AD&D, Short-Term Disability, Critical Care & Accident Insurance
  • Employee Assistance Program (EAP)
  • 401K Plan
  • Employee Discount Program
  • Paid Mentorship and professional growth opportunities
  • Employee Referral Bonus Program

Key Responsibilities:

  • Create positive, memorable experiences for prospective residents and referral partners
  • Conduct in-home visits, follow up on inquiries through calls and letters, and build strong connections with prospects
  • Provide engaging and informative community tours and oversee the admissions process through to completion
  • Participate in developing and executing quarterly business development plans
  • Manage the facility’s inquiry tracking system daily, analyzing referral patterns and conversion rates to inform sales strategies and service improvements
  • Communicate effectively with staff regarding projected move-ins, move-outs, and room changes through daily meetings and other channels
  • Maintain knowledge of federal and state regulations related to acuity levels and licensure
  • Monitor occupancy trends and track conversion ratios
  • Support the Executive Director in promoting a culture of excellent customer service among all staff
  • Ensure compliance with regulations concerning residents’ rights
  • Participate in sales training and professional development as needed

Apply Today!

Ready to join our team? Apply now and contact us today @ 620-275-9651 to schedule your interview.

Equal Opportunity Employer

We are an Equal Opportunity Employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Requirements

  • Valid Driver’s License 

Skills Required

  • Valid driver's license
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The Company
HQ: Lafayette, CO
700 Employees
Year Founded: 2004

What We Do

Frontline Management is a Lafayette, Colorado-based senior housing and care management company founded in 2004. It provides operations, facilities and clinical compliance services across independent and assisted living, skilled nursing and memory care communities. Services include finance and accounting oversight, business development, regulatory compliance, staffing support and hands-on property management to improve resident experience and optimize community operations.

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