The impact you can have
As a Community Program Manager - Advocacy, you will join a team of Community professionals to help reward and recognize our top community contributors. As a representative of both the community and Sonar, you will help drive the direction of our products through community feedback and by amplifying the voices of our community members to ensure their needs are heard.
On a daily basis, you will focus on:
- Design and refine a comprehensive community advocacy program that aligns with the organization's goals.
- Refine criteria for selecting advocates and maintaining membership in the program.
- Develop a roadmap for long-term engagement and retention
- Onboard new advocates, offering them clear guidelines and resources
- Maintain regular communication to ensure advocates feel supported and valued
- Address challenges and concerns promptly
- Create a structured recognition system to celebrate advocate contributions
- Organize events, distribute badges, and provide other incentives to acknowledge their impact
- Identify opportunities for advocates to collaborate with Sonar to co-create blogs, webinars, case studies, or other content.
- Encourage advocates to lead knowledge-sharing sessions and participate in community forums.
- Facilitate meaningful interactions between advocates and the broader community.
- Organize exclusive events to encourage networking and collaboration
- Support advocates in mentoring and guiding new members
- Track program success through metrics like engagement level and growth
- Conduct surveys to understand advocate experiences and gather feedback
- Prepare reports outlining the impact of advocate contributions
- Work with the marketing, product, and customer success teams to align advocate activities with business goals.
- Share insights from the advocates to shape product roadmaps and marketing strategies.
Program Strategy and Development
Onboarding and Management
Recognition and Rewards
Content Collaboration
Community Engagement
Metrics and Reporting
Cross-Functional Collaboration
The skills you will demonstrate
- Bachelor's degree in Marketing, Communications, or a related field - or equivalent experience
- 3-5 years experience in community management or program management, preferably involving advocacy programs
- Passionate about community building and fostering advocates
- Familiarity with gamification strategies and customer advocacy
- Lead and inspire advocates to actively contribute and feel recognized
- Organize and implement structured programs that provide long-term value
- Communicate program objectives to advocates and internal stakeholders
- Engage advocates through innovative ideas and activities
- Address challenges with practical solutions to ensure a seamless program
- Analyze data to identify trends and areas of improvement
- Leverage insights to refine program strategies
- Familiarity with community management platforms and data analysis tools. Bonus points if familiar with Discourse and Common Room
- Proficiency with project management and office productivity software
Leadership and Organization
Communication
Creativity and Problem-Solving
Analytical Abilities
Technical Skills
Top Skills
What the Team is Saying
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What We Do
Sonar equips developers and organizations to systematically achieve a state of Clean Code so that all code is fit for development and production. By applying Sonar's Clean as You Code methodology, organizations minimize risk, reduce technical debt, and derive more value from their software in a predictable and sustainable way.
At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride! Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization.
The open-source and commercial Sonar solution – SonarLint, SonarCloud, and SonarQube – supports over 30 programming languages, frameworks, and infrastructure technologies. Trusted by 7 million developers and 500,000 organizations globally to clean more than half a trillion lines of code, Sonar has become integral to delivering better software.
Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Annecy, France; Bochum, Germany, and Singapore. The company is rapidly growing with over 500 employees and more than 21,000 customers deploying Sonar products worldwide.
Join us; we’ll be smarter and stronger together!
Why Work With Us
We are a product-first company, all while maintaining a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.
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Sonar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy fosters high employee collaboration along with the flexibility to work remotely. At Sonar, we encourage employees to come into the office 2-3 days/week.
