Community Manager

Reposted 6 Days Ago
Hiring Remotely in Boston, MA, USA
Remote or Hybrid
Mid level
Software
A central hub for developers to find, launch, and operate services without tickets or bottlenecks.
The Role
As a Community Manager at Port.io, you will engage with the customer community, manage communications, coordinate events, and track community KPIs while collaborating with various teams to drive brand engagement.
Summary Generated by Built In

About Port

At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.

We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.

By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.

As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.

We are looking for a Community Manager to support Port’s customer community initiatives, advocacy programs, and brand engagement efforts. This role reports to the Head of Community and focuses on hands-on execution to grow engagement, support customers, and strengthen Port’s community presence.

What you will do:

  • Support and engage Port’s global community, helping create an active and valuable environment
  • Contribute to the Advocacy Program: assist in creating content, answering customer questions, and fostering engagement
  • Manage community communications across channels, including social media, webinars, and other initiatives
  • Help plan, organize, and execute meetups and events, ensuring they are impactful and on-brand
  • Collaborate with Marketing, Product, and Customer Success teams to support community initiatives and amplify brand awareness
  • Track and report KPIs such as engagement, reach, mentions, and community participation
  • Assist in hands-on project execution and coordination of community programs
  • 3+ years of experience in community management, technical marketing, or related fields
  • Experience supporting community programs, advocacy initiatives, or customer engagement efforts
  • Strong communication skills, fluent in English, with ability to engage both technical and non-technical audiences
  • Creative, detail-oriented, and results-driven mindset
  • Experience in organizing events, meetups, or workshops
  • Comfortable working cross-functionally with multiple teams
Am I A Good Fit?
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The Company
175 Employees
Year Founded: 2022

What We Do

The developer experience, developer productivity and driving software quality are on top of every engineering leader’s mind. At Port, we help engineering organizations excel through the use of our open internal developer portal, owned by platform engineering teams and built for developers. Port consolidates everything developers need to know and execute to deliver software autonomously and to comply with organizational standards. Managers use Port to understand engineering metrics and improve them. We’re growing rapidly, fueled by the industry’s leading product, and by the constant innovation of our customers, big and small, that use our product to change how developers work.

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