Community Manager

At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs.

Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need.

Since launching in 2023, Assort has managed over 100M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.5/5 over 52K reviews, and we’ve achieved 20× revenue growth in 2025. We’re scaling rapidly and expanding adoption across the entire healthcare industry.

We’re looking for a proactive, resourceful, and detail-oriented Community Manager to join our team at a pivotal moment in Assort’s growth. You’ll be the heartbeat of our San Francisco HQ, ensuring the space runs smoothly, delivering an outstanding experience for employees, candidates, and guests, and playing a key role in shaping our culture as we grow.

This is a dynamic, hands-on role. One day you might be restocking supplies and coordinating with vendors, the next you could be hosting an in-office event or guiding a new hire through their first day. You’ll have significant ownership, move quickly, and see the impact of your work every single day. If you thrive in a fast-paced startup, enjoy creating structure, and take pride in making people feel at home, we’d love to meet you.

• Run the space: Oversee daily office operations, manage supplies and vendors, handle mail and facilities issues, and keep the space stocked and welcoming.

• Foster culture & community: Plan and execute events, celebrations, and team-building activities that bring people together.

• Own space planning & workplace strategy: Manage seating and shared spaces today and partner with leadership on future growth and layout changes.

• Support onboarding & recruiting: Partner with the Talent team to coordinate interviews, monitor onsite schedules, and drive the new hire onboarding experience.

• Be the face of Assort’s community: Manage visitor and candidate experience, greet guests warmly, and lead office tours. Be in office five days per week from at least 8 am - 6 pm, with the ability to stay later as needed.

• Scope & Autonomy: Full control over the office and how it’s run!

• Competitive Comp: Market salary, meaningful equity, and performance-based bonuses.

• Comprehensive Benefits: Medical, dental, vision, 401(k) match, gym stipend, and flexible PTO.

• Culture of Builders: Collaborative, low-ego team focused on speed, ownership, and patient impact.

• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success.

• 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.

• 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.

• 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.

• 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.

• 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.

• 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.

• 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.

• 👵 401(k) – Let us help you plan for the future. We’ve got you covered.

Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you!
Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address.