Community Manager

Reposted 3 Days Ago
Hiring Remotely in New York, NY
Remote or Hybrid
95K-110K Annually
Mid level
Productivity • Sales • Software
The Work OS that gives everyone the power to build and improve the way their organization runs.
The Role
As a Community Manager, you'll oversee daily operations and growth of a new customer community, focusing on engagement, content strategy, and community platform management. You'll facilitate discussions, collaborate with various teams, and report on community impact.
Summary Generated by Built In

We’re building a new customer community to serve as the hub for connection, knowledge-sharing, and peer-to-peer engagement. As our Community Manager, you’ll own the day-to-day operations and growth of this community from the ground up - including migration to a new platform, designing the community structure, and activating members through meaningful content and engagement programs.

This is a hands-on role for someone who thrives at the intersection of technology, operations, and relationship-building. You’ll ensure the community not only runs smoothly but also delivers real value to our customers - turning them into engaged contributors, advocates, and loyalists.

  • 2–4 years of experience in Community Management (ideally in SaaS or B2B professional communities)
  • Hands-on experience launching or migrating community platforms (e.g., Higher Logic, Khoros, Insided, Discourse, or similar)
  • Strong understanding of what motivates professional communities - how to design engagement programs and sustain participation
  • Excellent communication skills - both in writing and in facilitating member interactions
  • Highly organized, detail-oriented, and comfortable juggling technical and human-facing work
  • Collaborative mindset - able to partner across CS, Marketing, and Product to amplify community impact

What monday.com can offer you:

  • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
  • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
  • Monthly stipends for food, wellness, and commuter/remote work
  • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
  • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
  • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
  • A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo

Visa sponsorship for this role is currently not available.

monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws.

For New York City-based hires only: Compensation Range: $95,000-$110,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

#LI-Hybrid

Top Skills

Discourse
Higher Logic
Insided
Khoros

What the Team is Saying

Matthew Burns
Nate
Ruchita
Dipro
Nate
Kyle
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The Company
HQ: New York, NY
3,049 Employees
Year Founded: 2012

What We Do

monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

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monday.com Teams

Team
Customer Experience
About our Teams

monday.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model!

Typical time on-site: 3 days a week
HQNew York, NY
HQTel Aviv-Yafo, IL
Denver, CO
London, GB
Melbourne, VIC
São Paulo, BR
Sydney, NSW
Warsaw, PL
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