At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.
While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!
Our CM department is growing, and we’re looking for a Community Manager to join our team! We need an engaging, self-starting individual who stays on top of the latest trends and emerging social platforms. This role will involve working alongside a team of Community and Social Managers, helping to establish processes, and working towards goals to ensure smooth collaboration with cross-functional teams and external clients. A strong community management and strategic background is essential, as well as a passion for working in a fast-paced, ever-evolving space.
What You'll Do Here:
- Work cross functionally with the Content and Creative team to develop community management strategies and creative ideation for Viral Nation’s top tier brands across all social media platforms
- Act as a strategic community manager and engage with followers on all social platforms, with a focus on YouTube, to enable growth and engagement in alignment with client KPIs
- Curate periodical reports for reporting manager demonstrating engagement and analytics
- Own the execution of daily posts, monitoring analytics, and maintaining accounts on key social media channels (Facebook, Instagram, Twitter, TikTok, YouTube, Discord etc.)
- Develop and manage content calendars for dedicated accounts and provide recommendations to enhance content, copy and identify agile moments with a focus on YouTube long-form content, YouTube Shorts and YouTube Community Tab
- Present analytics feedback and insights gained from social media marketing to help evolve strategies in a timely fashion
- Work in collaboration with the Content, Creative and Accounts divisions to ensure processes and protocols are followed and enhanced
- Act as the YouTube social media expert at Viral Nation, keeping the team up-to-date with changes in the ecosystem, current best practices and trends
You'll Need To Have:
- Minimum of (3-4) years of professional experience with Instagram, Facebook,TikTok, YouTube, Twitter, LinkedIn, etc.
- Proficiency with social media management and analytical tools (Sprout Social, Hootsuite, Sprinklr, etc.)
- Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and/or have equivalent work experience.
- Must have professionally managed Social Media for brands.
- Experience growing brands on social media through strategic community management
Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.
Top Skills
What We Do
Viral Nation is a global digital and social agency group driving growth and connection through performance and innovation.
Our mission is to close the distance between brands and consumers and create tighter bonds.
Using real time data, first-hand insight, and collaborating with people who know their audiences intimately, we help brands find smarter ways in to deliver better value to their communities.
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