Community Manager - US

Posted Yesterday
Hiring Remotely in New York, NY, USA
In-Office or Remote
Mid level
Legal Tech • Software
The Role
Build and scale SpotDraft’s global B2B SaaS community, beginning in North America. Develop community strategy, champion and influencer programs, legal and legal ops events, operating processes, and measurement frameworks. Connect community initiatives to activation, retention, expansion, and pipeline while collaborating with Product, Sales, Customer Success, Brand, and leadership. Create engaging professional programs, establish KPIs, and report commercial impact.
Summary Generated by Built In


About the Opportunity:
We’re looking for a Community Manager to scale the SpotDraft Community globally. Hundreds of legal and legal ops teams already run their contracting on SpotDraft. Your job is to turn them into a network that drives activation, retention, expansion, and pipeline. You’ll work closely with the CMO and their leadership teamIf you’ve scaled a community to something people actually want to belong to, and you can show what it did for revenue, this is it.

Requirements:

  • 4+ years in Community, Growth, events or Customer Marketing roles within B2B SaaS, with a proven record of scaling a community.

  • Experience building communities for professional audiences, ideally in-house legal, legal ops, procurement, or other complex business functions.

  • Commercial measurement. You’ve set community KPIs and tied them to activation, retention, expansion, and pipeline, not just member counts and engagement.

  • Event instincts. You know how to design roundtables, dinners, and flagship moments that senior in-house lawyers show up to and remember.

  • Bias for action. You have strong project management skills, you ship fast, iterate on feedback, and pair creative instincts with precise execution.

  • Cross-functional operator. You’re comfortable working with Product, Sales, CS, and Brand across regions in a fast-moving environment.

  • AI literacy. You use modern tools (Claude, ChatGPT, etc.) to run programs at scale and move faster.

What you’ll own:

  • Community Strategy: Define SpotDraft’s community strategy, starting in North America, with a blueprint that scales globally. Every online and offline initiative should tie back to growth and retention in priority segments.

  • Influencers, Champions & Power Users: Identify and empower standout legal influencers and customers through champion programs and engagement strategies Turn them into references, speakers, and a direct product feedback loop.

  • Programs & Events: Launch and run virtual programs, including GC and legal ops roundtables, city meetups, and presence around industry moments like CLOC. Partner and become a part of the incredible events team and muscle of SpotDraft and Beacon.

  • Operating Model: Build the tools, platforms, and processes needed to run community programs at scale across regions.

  • Measurement: Build frameworks that connect community activity to activation, retention, expansion, and revenue, and report on them to leadership.

Why SpotDraft?

  • Brilliant teammates—Work with some of the sharpest minds in legal tech.

  • Expand your network—Interact with top founders, investors, and industry leaders.

  • Real impact—Take ownership of projects and see your work in action.

  • Big goals, bold moves—We trust you to deliver, innovate, and push boundaries.

Our Core Values

  • Our business is to delight Customers

  • Be Transparent. Be Direct

  • Be Audacious

  • Outcomes over everything else

  • Elevate each other

  • Be Passionate. Take Ownership.

  • Be 1% better every day


All candidates’ personal data shared during the recruitment process will be handled with utmost confidentiality and used solely for hiring purposes, in line with applicable data protection regulations.

*SpotDraft is an equal-opportunity employer. Candidates will not be discriminated against based on race, ethnicity, color, religion, caste, sex, gender identity, sexual orientation, national origin, veteran, or disability status

Skills Required

  • 4+ years of experience in community, growth, events, or customer marketing roles within B2B SaaS
  • Proven record of scaling a community
  • Experience building communities for professional audiences
  • Experience with in-house legal, legal operations, procurement, or other complex business functions
  • Experience setting community KPIs and connecting them to activation, retention, expansion, and pipeline
  • Ability to design and execute roundtables, dinners, meetups, and flagship events for senior professionals
  • Strong project management skills and ability to execute quickly and iterate based on feedback
  • Ability to work cross-functionally with Product, Sales, Customer Success, and Brand across regions
  • AI literacy and experience using tools such as Claude and ChatGPT
Am I A Good Fit?
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The Company
HQ: Bengaluru, Karnataka
216 Employees
Year Founded: 2017

What We Do

Businesses like Notion, ChargeBee, OnDeck, Airbnb, CRED, and more trust SpotDraft to help: - their in-house legal team automate repetitive, mind-numbing aspects of contracting and free up time so they can focus on high-leverage work. - their business teams close more contracts on their own without depending on legal for every small edit and review. - bring more speed, visibility, efficiency & structure to the entire contracting process, and more. Founded by a Harvard Law School lawyer and two Carnegie Mellon computer scientists, SpotDraft is the perfect co-pilot for your legal team that democratizes legal paperwork and speeds up the contract lifecycle.

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