The Role
Manage all operations of a multifamily apartment community, including team leadership, leasing, occupancy, resident retention, rent collection, budgeting, financial reporting, maintenance coordination, property standards, compliance, and resident relations. The role requires hiring and developing staff, improving financial performance, resolving concerns, responding to emergencies, and partnering with regional leadership.
Summary Generated by Built In
Community Manager – Tuscany Square Apartments
Tuscany Square Apartments
3637 Timberglen Road
Dallas, TX 75287
3637 Timberglen Road
Dallas, TX 75287
Compensation: Competitive salary commensurate with experience, plus monthly performance bonus opportunities
Lead a High-Performing Apartment Community
Gaines Investment Trust is seeking an experienced Community Manager to lead Tuscany Square Apartments in Dallas, Texas.
We’re looking for a strong multifamily leader who knows how to develop a high-performing team, drive occupancy and financial results, maintain exceptional property standards, and create a positive experience for residents.
As Community Manager, you will have responsibility for the overall performance of the community and the people who operate it. You’ll partner with regional leadership while taking ownership of day-to-day operations, team performance, leasing, financial results, resident satisfaction, and the overall appearance of the property.
What You Will Do
- Lead all day-to-day operations of the apartment community
- Hire, train, coach, and develop office and maintenance team members
- Set clear expectations and hold team members accountable for performance
- Drive leasing activity, occupancy, resident retention, and revenue performance
- Monitor market conditions, traffic, leasing trends, and competitive properties
- Oversee rent collection, delinquency management, and other financial responsibilities
- Review financial reports, monitor expenses, and identify opportunities to improve property performance
- Assist with annual budgeting and execute strategies to achieve financial goals
- Ensure service requests and apartment turns are completed promptly and to company standards
- Maintain exceptional curb appeal, property appearance, and overall community standards
- Build strong resident relationships and resolve concerns professionally and effectively
- Partner with maintenance leadership to support preventive maintenance, capital projects, and property needs
- Ensure compliance with Fair Housing requirements, company policies, and operational procedures
- Work closely with regional and corporate leadership to identify opportunities and address challenges
What You Will Bring
- 3+ years of Community Manager experience in multifamily property management required
- Experience managing a larger apartment community strongly preferred
- Proven ability to lead, coach, develop, and hold teams accountable
- Strong understanding of leasing, occupancy, resident retention, and property operations
- Experience with budgeting, financial reporting, rent collection, expense management, and property performance
- Strong communication, organization, problem-solving, and conflict-resolution skills
- Ability to prioritize multiple responsibilities and respond with urgency when needed
- Proficiency with Microsoft Office; Yardi experience strongly preferred
- Professional appearance and a commitment to exceptional customer service
- Valid driver’s license and reliable transportation
- Ability to work weekends, extended hours, and respond to property emergencies as business needs require
Benefits & Perks
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off, Paid Holidays, and Floating Holiday
- Company-paid Life Insurance
- Optional Short-Term Disability, Long-Term Disability, and AD&D Insurance
- Employee Assistance Program (EAP)
- Pet Insurance
- Professional Development and Training
- Career advancement opportunities
Why Gaines Investment Trust?
Gaines Investment Trust is a family-owned real estate investment and management company founded in 1966. Today, we own and operate more than 8,000 apartment homes across multiple states.
Because we are long-term owners—not a third-party management company—we take a long-term approach to our communities and our people. We invest in our employees, provide opportunities to learn and grow, and promote from within whenever possible.
If you’re looking for stability, meaningful responsibility, and the opportunity to build a long-term career in property management, we’d like to hear from you.
Skills Required
- 3+ years of Community Manager experience in multifamily property management
- Experience managing a larger apartment community
- Ability to lead, coach, develop, and hold teams accountable
- Strong understanding of leasing, occupancy, resident retention, and property operations
- Experience with budgeting, financial reporting, rent collection, expense management, and property performance
- Strong communication, organization, problem-solving, and conflict-resolution skills
- Ability to prioritize multiple responsibilities and respond with urgency
- Proficiency with Microsoft Office
- Yardi experience
- Professional appearance and commitment to exceptional customer service
- Valid driver's license and reliable transportation
- Ability to work weekends, extended hours, and respond to property emergencies
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The Company
What We Do
Gaines Investment Trust (G.I.T.) is a 100% family-owned real estate investment and management company headquartered in San Diego, California. Established in 1966, it owns and operates more than 8,000 apartment units across six states and serves over 13,000 residents. The company focuses on long-term ownership and management of apartment communities, land, and strategic industrial and commercial investments for its residents and communities.
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