Company Description
At Carr Workplaces, we believe in hard work and that each client interaction is an opportunity to delight, engage, and impress. As the Community Manager, you will be engaged in a busy, high energy, and technologically advanced office center with successful entrepreneurs and business owners in a shared workspace environment. This entry-level position is excellent for customer service driven and hospitality minded individuals looking for exposure to growing businesses, performing administrative tasks and building professional relationships.
Job Description
Core Competencies:
• Exceptional interpersonal skills required.
• Ability to effectively plan, implement and manage client events.
• Initiate all new client onboarding procedures.
• Demonstrate strong verbal and written communication skills.
• Demonstrate previous experience in customer service.
• Maintain all business center and community café inventory.
• Effectively resolve client issues and questions as they arise.
• Assist with client billing and meeting scheduling.
• Maintain and update spreadsheets and databases to ensure all client information is current and correct.
• Ability to operate office equipment and technology such as computers, printers, scanner & support software, telephones, facsimile machines, postage machines and copier.
• Process office center invoices, distribute mail and manage all incoming and outgoing packages.
• Strong Knowledge of Microsoft Office Suite.
• Ability to effectively manage incoming calls on a multi-line cisco phone system.
Preferred Behaviors:
• Customer focused, friendly and detailed oriented individual.
• Exemplary professional demeanor, resourcefulness, flexibility, and self-motivation.
• Ability to maintain a positive attitude in high stress/fast paced work environment.
• Ability to demonstrate sincere compassion and empathy for client issues and problems.
• Adaptive and flexible to changing technologies, process and environments.
• Ability to work and make decisions with minimal supervision.
• Team player, reliable and dependable.
Qualifications
Education and Experience:
High School Diploma or equivalent, BA/BS Degree preferred.
Minimum 6 months experience in an administrative, hospitality, or office management position.
Knowledge of invoice and accounting software a strong plus.
Additional Information
At Carr Workplaces, we value our employees and believe in everyone’s own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule — Core business hours are 8:15am-5:15pm M-F, and a chance to grow within an organization that truly values its employees.
The salary range for this position is $20.20 - $21.64 + incentive/bonus + benefits.
Individual pay is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base salary only and do not include bonus, or incentives, if applicable. In addition to base salary, Carr Workplaces offers benefits. Learn more about the benefits at Carr Workplaces.
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What We Do
We predicted the cultural shift in work habits and designed a hospitality-driven approach to the office environment. In a crowded marketplace beautiful spaces are expected, but we know it's our concierge level services and energizing professional community that sets us apart. We appeal to the smart, independent entrepreneur that knows service has a value all of its own.
Where you work matters, we operate workspaces in key markets across the U.S., including Boston, Chicago, Los Angeles, New York, San Francisco and D.C. Your business can truly operate coast to coast as a member of Carr Workplaces.
Interested in working for Carr Workplaces? We provide a vibrant, progressive and entrepreneurial community to our clients. This type of atmosphere starts with our people. We have the perfect blend of professionalism and character to build the most collaborative and energetic community possible. If you’re an energetic, social-minded team player, we want to hear from you.
