Looking to make a difference in an innovative and dynamic non-profit agency? UCP of Central Florida unlocks the potential of thousands of children each year at our campuses, pediatric therapy clinics and parent support programs.
Job Summary:
The Community Engagement & Partnership Manager serves as a key ambassador for UCP of Central Florida, building and stewarding relationships that increase awareness, volunteer involvement, partnerships, sponsorships, in-kind support, and philanthropic engagement. This position identifies and cultivates community partners, businesses, civic organizations, volunteers, and individuals, creating clear pathways for deeper involvement with UCP’s mission through campus tours, events, volunteer opportunities, silent auction procurement, sponsorship conversations, and charitable giving. Working closely with the Development team, the Community Engagement & Partnership Manager leads UCP’s volunteer engagement strategy, supports community outreach and cultivation efforts, and helps move community contacts through a structured engagement process that strengthens long-term support for UCP.
Responsibilities:
Community Outreach & Relationship Development
• Serve as a visible ambassador for UCP throughout Central Florida by attending chamber, civic, networking, business, faith-based, and community events.
• Proactively follow up with contacts made through chamber, Rotary, civic, business, and community events to schedule tours, volunteer opportunities, sponsorship conversations, and other mission-aligned engagement next steps.
• Identify and develop relationships with prospective donors, sponsors, volunteers, corporate partners, and community advocates.
• Create and implement strategies to increase community awareness and engagement with UCP's mission and programs.
• Develop and maintain a robust pipeline of community contacts and organizations, moving relationships from initial introduction to meaningful engagement, including volunteerism, sponsorship, partnerships, in-kind support, and charitable giving.
• Conduct presentations, tours, Point of Entry events, and informational meetings to introduce individuals and organizations to UCP.
Cultivation & Stewardship
• Design and manage engagement pathways that move individuals and organizations from awareness to involvement, volunteerism, sponsorship, and philanthropic investment.
• Collaborate with the Development team to identify, qualify, and cultivate prospective donors and sponsors.
• Maintain accurate records of outreach efforts, meetings, tours, referrals, volunteer engagement, and cultivation activities in the donor database.
• Support donor and sponsor stewardship activities, including follow-up communications, recognition efforts, and engagement opportunities.
• Track and report key performance indicators related to outreach, tours, volunteer conversion, sponsorship development, and donor cultivation.
Volunteer & Community Partnership Management
• Recruit, onboard, train, schedule, and retain individual and group volunteers.
• Manage volunteer systems, records, compliance requirements, and communications.
• Partner with campuses and programs to identify volunteer needs and create meaningful opportunities for engagement.
• Develop corporate and community volunteer initiatives that align with organizational priorities.
• Serve as a liaison between the development team, campuses, and programs to identify volunteer needs, prepare meaningful engagement opportunities, and ensure community partner activities are aligned with campus and program priorities.
Events & Silent Auction Coordination
• Lead volunteer coordination for major fundraising and community events, including the Gala, Poker Tournament, Breakfast, 5K, and campus/agency events.
• Manage all aspects of the Annual Gala Silent Auction, including solicitation, procurement, tracking, packaging, display, and donor acknowledgment.
• Cultivate relationships with businesses and community partners to secure auction items, sponsorships, and in-kind contributions.
• Support event engagement strategies that convert attendees into volunteers, advocates, sponsors, and donors.
What UCP Offers
Our mission at UCP is to empower children with and without disabilities to achieve their potential by providing individualized support, education and therapy services in an inclusive environment. When you join UCP of Central Florida you partner with a team that is making a positive impact on the futures of our children. For over 70 years, we have been dedicated to enriching the lives of children of all abilities across Central Florida as 8 campuses: Downtown Orlando, East Orlando (near UCF), Kissimmee, Pine Hills, Lake Mary, and Winter Garden.
UCP of Central Florida offers a competitive benefit package available to all employees! Some perks to being a UCP Team Member may include: health insurance (free option after the first year), dental insurance options, free life insurance, paid time off, discounted on-site childcare, 403B/Retirement match, short & long term disability, and support in continuing your education.
Qualifications
Education & Training:
• Associate's or Bachelor's degree in communications, marketing, business, public relations, nonprofit management, community engagement, or a related field preferred.
• Equivalent combination of education, professional experience, and demonstrated success in community engagement, fundraising, sales, marketing, or business development may be substituted for a degree.
Minimum Experience/Skills:
• Demonstrated ability to build and maintain professional relationships with community leaders, business professionals, donors, volunteers, and organizational partners.
• Exceptional interpersonal skills with the ability to represent UCP professionally in a variety of community, business, and philanthropic settings.
• Strong verbal and written communication skills, including public speaking, presentations, and professional correspondence.
• Demonstrated sound judgment, discretion, and professionalism when interacting with internal and external stakeholders.
• Ability to navigate sensitive situations diplomatically and maintain positive working relationships.
• Strong customer service orientation with a commitment to responsiveness, follow-through, and relationship stewardship.
• Proven ability to initiate and cultivate relationships that result in increased engagement, volunteerism, sponsorships, partnerships, or philanthropic support.
• Highly organized with the ability to manage multiple projects, events, deadlines, and follow-up activities simultaneously.
• Experience utilizing donor, volunteer, CRM database systems to track outreach, engagement, and relationship activity.
• Ability to work independently, take initiative, and proactively identify opportunities to strengthen community engagement and support organizational goals.
• Ability to work flexible hours, including occasional evenings and weekends, and travel throughout the community as needed.
Skills Required
- Demonstrated ability to build and maintain professional relationships with community leaders, business professionals, donors, volunteers, and partners.
- Exceptional interpersonal skills and professional representation in community, business, and philanthropic settings.
- Strong verbal and written communication skills, including public speaking and presentations.
- Demonstrated sound judgment, discretion, and professionalism with internal and external stakeholders.
- Ability to navigate sensitive situations diplomatically and maintain positive working relationships.
- Strong customer service orientation with commitment to responsiveness, follow-through, and stewardship.
- Highly organized with ability to manage multiple projects, events, deadlines, and follow-up activities.
- Experience utilizing donor, volunteer, CRM database systems to track outreach, engagement, and relationship activity.
- Recruit, onboard, train, schedule, and retain individual and group volunteers and manage volunteer systems and compliance.
- Lead volunteer coordination and manage annual gala silent auction procurement, tracking, packaging, display, and donor acknowledgment.
- Ability to work flexible hours, including occasional evenings and weekends, and travel throughout the community as needed.
- Associate's or Bachelor's degree in communications, marketing, business, public relations, nonprofit management, community engagement, or related field (or equivalent experience).
What We Do
UCP of Central Florida is a 501(c)(3) nonprofit organization dedicated to empowering children with and without disabilities to achieve their potential. It provides individualized support, education, and therapy through inclusive charter schools and multidisciplinary therapy clinics, creating an inclusive environment where children of all abilities can learn and grow together in Central Florida.
