Community Engagement Manager

Posted 18 Days Ago
Be an Early Applicant
Milwaukee, WI, USA
In-Office
Entry level
Healthtech
The Role
Builds relationships with senior living facility partners, identifies and supports facility champions, shares operational data, coordinates educational and social events, and reports community needs to clinical operations leaders. Organizes patient and family engagement events, educates residents about Curana Health services, and enrolls residents. Requires strong communication, organization, interpersonal skills, Microsoft Office proficiency, and willingness to travel up to 100%.
Summary Generated by Built In
 

At Curana Health, we're on a mission to radically improve the health, happiness, and dignity of older adults—and we're looking for passionate people to help us do it.


As a national leader in value-based care, we offer senior living communities and skilled nursing facilities a wide range of solutions (including on-site primary care services, Accountable Care Organizations, and Medicare Advantage Special Needs Plans) proven to enhance health outcomes, streamline operations, and create new financial opportunities.


Founded in 2021, we've grown quickly—now serving 200,000+ seniors in 1,500+ communities across 32 states. Our team includes more than 1,000 clinicians alongside care coordinators, analysts, operators, and professionals from all backgrounds, all working together to deliver high-quality, proactive solutions for senior living operators and those they care for.


Ranked #147 on the Inc. 5000 list of America's fastest-growing private companies, we're just getting started. If you're looking to make a meaningful impact on the senior healthcare landscape, you're in the right place—and we look forward to working with you.


For more information about our company, visit CuranaHealth.com.

Summary

The Senior Living Community Engagement Manager is a new role designed to educate and engage with our senior living community partners and residents. The Community Engagement Manager will have a designated set of facility partners with whom he/she is on a first name basis, developing deep and lasting relationships. The facility staff experience with Curana, and to a certain extent the patient/family experience, should directly tie to the strengths and success of this role. We strive for exceptional experience, engagement, and retention of our facility partners.

Essential Duties & Responsibilities

Facility Staff Engagement

  • Meet with community staff (e.g., Executive Director, Director of Health and Wellness, Director of Sales & Marketing, etc.) on a regular basis at designated set of senior living communities
  • Identity a “Curana Champion” within each facility and nurture that relationship
  • Share data and dashboards and highlight areas of opportunity
  • Report back to Clinical Operations leaders on operational issues you are seeing on the ground
  • Coordinate and attend facility and Curana Health educational/social events
  • Act as community liaison between key stakeholders (nursing, sales, wellness, and leadership)
  • Be attentive to the needs of the facility and communicate back to the team

Patient/Family Engagement

  • Organize, schedule, and lead patient and family engagement / educational events
  • Ensure the senior living residents are aware of Curana’s service offering and sign residents up for services
  • Other duties as assigned
Qualifications
  • Associates degree or college diploma
  • Outgoing individual who loves interacting with people
  • Prior experience in sales or consulting preferred
  • Experience in the senior living setting strongly preferred
  • Organized and effective communicator
  • Proficient in Microsoft Office
  • Positive attitude and strong interpersonal skills
  • Passionate about helping others
  • Highly organized
  • Willingness to learn and be a part of something great
  • Willingness and ability to travel, up to 100%

Curana Health is dedicated to the principles of Equal Employment Opportunity. We affirm, in policy and practice, our commitment to diversity. We do not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable or state law, genetic information, or any other characteristic protected by applicable federal, state and local laws and ordinances.

The EEO policy applies to all personnel matters as outlined in our company policy including recruitment, hiring, transfers, and general treatment during employment.


*The company is unable to provide sponsorship for a visa at this time (H1B or otherwise).




We’re thrilled to announce that Curana Health has been named the 147th fastest growing, privately owned company in the nation on Inc. magazine’s prestigious Inc. 5000 list. Curana also ranked 16th in the “Healthcare & Medical” industry category and 21st in Texas.


This recognition underscores Curana Health’s impact in transforming senior housing by supporting operator stability and ensuring seniors receive the high-quality care they deserve.


Skills Required

  • Associate degree or college diploma
  • Outgoing personality and enthusiasm for interacting with people
  • Prior experience in sales or consulting
  • Experience in a senior living setting
  • Strong organization and communication skills
  • Proficiency in Microsoft Office
  • Positive attitude and strong interpersonal skills
  • Passion for helping others
  • Willingness to learn and contribute
  • Willingness and ability to travel up to 100%
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The Company
1,382 Employees
Year Founded: 2021

What We Do

Curana Health is a national value-based healthcare company focused on senior housing residents. It provides compassionate, coordinated, on-site primary care, health insurance plans, Accountable Care Organization (ACO) services, and Medicare Advantage Special Needs Plans. Its model combines clinicians, care teams, technology, analytics, and operator partnerships to improve health outcomes, reduce preventable hospitalizations, support aging in place, and help senior living communities deliver more effective care.

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