TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Responsibilities:
• Plan, review and administer effective outreach campaigns, programs or events for DataForce community members and other relevant audiences
• Plan and monitor execution of satisfaction surveys for the DataForce community • Forecast, measure, and report the results of various engagement campaigns
• Create a systematic, process-driven approach to community engagement outreach and relationship management
• Set and continually monitor Community members expectations, while actively working to improve the Community experience
• Review and revise materials targeted for the DataForce Community based on feedback and outreach/engagement performance analysis
• Track issues within the DataForce community, assisting with the development of recruitment and engagement strategies for programs/projects and the coordination of events
• Perform root cause analysis for community escalations and proposing corrective actions
• Prepare material for presentations regarding Community insights for internal and external customers
• Work across various departments and functions to ensure the best satisfaction within the DataForce Community: Sales, Production, Recruitment, Tech Support, Operations, and Payments
• Other tasks as assigned by Senior Community Manager, Community Engagement manager and Community Sourcing Director
Skills Required
- Proven experience in community management or engagement roles
- Strong analytical skills to measure engagement campaigns
- Excellent communication and interpersonal skills
- Ability to work collaboratively across departments
TransPerfect Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TransPerfect and has not been reviewed or approved by TransPerfect.
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Leave & Time Off Breadth — Leave offerings can feel workable in certain roles, with PTO and occasional floating-holiday style time off described as available. Flexible scheduling and remote arrangements (notably in interpreting/contact-center work) add practical day-to-day benefit value for some.
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Healthcare Strength — Core health coverage is presented as available, commonly including medical, dental, and vision options alongside life and disability coverage. Plan choice (including FSA/HSA-style options) suggests baseline protection benefits exist even if overall sentiment is mixed.
TransPerfect Insights
What We Do
The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies. The TransPerfect family of companies enables organizations to speak the language of global business through: - Translation and Language Services - Website and Software Localization - Globalization Management Technology - Multicultural Marketing - Legal Support and E-Discovery - E-Learning Platform Internationalization - Multimedia and Studio Solutions - Interpretation and Call Center Support
