Community Association Manager

Company Summary:

Westford manages community associations, such as condominiums and homeowner associations, throughout Connecticut. We do not engage in leasing, renting, landlord/tenant work nor real estate sales.

Job Summary:

Licensed Community Association Manager (CAM) needed for full portfolio assignments for communities based in the Fairfield County Region.

The Manager shall build relationships with the communities in order to aid the Board in preserving, protecting and enhancing the community, supporting immediate needs and long-term goals, while balancing the priorities of the Company and meeting contractual obligations.

Job Description:

The CAM is responsible for all aspects of community and support staff management within his/her portfolio with the ultimate goal of building and maintaining client relationships and satisfaction.

• Assist Condominium Boards in discharging their duties and responsibilities.
• Proactively support and counsel Boards in complying with legal requirements and identifying industry “best practices.”
• Ensure management is being provided with the highest ethical standards.
• Serve as the primary point of contact for Condo Board members.
• Attend Monthly Board meetings for portfolio, typically held in evening hours.
• Attend Annual, Budget and Special meetings.
• Create meeting agendas and board packages in accordance with portfolio's meeting schedule.
• Budget and Finance Duties which include the preparation of budgets, overseeing expenditures, etc.
• Vendor management.
• Oversee development of bid specifications for contractors and work performed.
• Recommend the service of professionals or contractors where required.
• Available to on-call personnel for assistance with emergency maintenance items.
• Conduct regular site visits for portfolio.
• Be able to read and comprehend governing documents and the day-to-day administration of properties in portfolio, including the terms of the management agreement.
• Delegate tasks to office staff, and partner with them on important matters.
• First-hand experience with Community Associations is desired.

Requirements:

• Experience with Condominium Management is highly preferred, related experience is required.
• Ability to learn quickly, navigate a shared filing system and use industry specific software.
• Function and thrive in a team-based environment.
• Organizational and planning - must be able to plan, organize, schedule and budget in an efficient, productive manner, focusing on key priorities.
• Communication skills - must respond professionally and timely in a clear and concise manner.
• Must be able to work in a fast-paced environment.
• Must be diplomatic in approach with clients and colleagues.
• Calm under pressure - must maintain stable performance when under heavy pressure or stress.
• Proficiency in Windows and Microsoft products.
• Maintain CMCA licensing in CT.

Please note that this job description is not exhaustive and additional duties may be assigned as needed.