The Role
Provide excellent customer service and community support for Disney Program residents at Flamingo Crossings Village. Perform office administrative shifts, assist with move-ins/outs and weekly turns, support facility operations, plan and run community events, and cover on-call shifts including nights, weekends, and holidays. Serve as a representative of American Campus Communities and uphold company policies and standards.
Summary Generated by Built In
American Campus Communities and the Walt Disney World Company have partnered to create an unforgettable opportunity to work alongside two world-class organizations. Flamingo Crossings Village will be the home to thousands of Disney Program participants, the well-known internship that hosts Cast Members from around the world.
As a part-time Community Assistant at Flamingo Crossings Village, you will create a vibrant community and dynamic living experience supporting the Cast Members of the Disney Program. The position will focus on excellent customer service and dedication to American Campus Basic Operating Standards and Systems (BOSS).
This is a unique opportunity to serve as a resource to both residents and partners of the property by providing unparalleled customer service and respect while supporting all American Campus Communities policies and procedures.
Position Type/Expected Hours of Work:
This is a unique opportunity to serve as a resource to both residents and partners of the property by providing unparalleled customer service and respect while supporting all American Campus Communities policies and procedures.
Position Type/Expected Hours of Work:
This is a part-time position and is located in Winter Garden, Florida. Full-time opportunities are also available. Additional details include:
- Compensation at $14.50/hour
- Discounted housing if you choose to live on-site
Critical Duties:
- Work a structured administrative shift in the office each week as determined by your supervisor which may include evenings, overnight, weekdays, weekends, and/or holidays.
- Create team spirit through collaboration, communication and commitment while building relationships and providing mutual respect with team members and residents.
- Enthusiastically participate in and promote ACC and associated partners programming and initiatives and assist in the planning and execution of community and off-site events
- Assist with the preparation, administration and execution of the weekly Turns, Move-Ins, and Move-Outs and all necessary facility operations.
- Work assigned “Community Assistant On-Call” shifts, which may include, weekdays, weekends, and/or holidays. These shifts are a required part of the Community Assistant position and may take place at any point during the day, evening, and/or overnight.
American Campus Communities Culture Commitments
- Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership, and embraced by all.
- The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash. No matter their position or duration at any given property, everyone picks up trash because we take pride in our community.
- Serve as an American Campus representative and liaison in all interactions.
- Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.
Education & Expectations
- A graduate, Bachelor's, or Associates degree or diploma in progress or completed from an accredited college or university or equivalent combination of education and experience.
- Customer service experience through effective interpersonal communication, both verbal and written, with internal and external customers.
- Ability to carry out instructions, problem solve, collaborate and work in a team environment
- Skills in writing correspondences, presenting information and responding to inquiries or complaints
- As an organization, we are not able to sponsor employees who do not have a permanent work status classification in the United States.
About
American Campus Communities is the nation’s largest developer, owner and manager of high-quality student housing communities.Whether we’re creating a new development, upgrading an acquired community, or partnering with a university to develop or manage on-campus housing, our goal is the same: deliver the best possible experience for students – at every price point.And it’s not just about great living spaces and great amenities. It’s about giving students the resources and environment they need to succeed, both academically and personally. Our Mission keeps us focused:Our values help us get there.Delivering the best possible student experience doesn’t just happen. It takes an unrelenting commitment to students, parents and educational institutions. It also takes a corporate culture built on shared values, a higher purpose, and a team of people who truly love what they do.
Skills Required
- Associate's, Bachelor's degree, diploma in progress/completed, or equivalent combination of education and experience
- Customer service experience with effective verbal and written interpersonal communication
- Ability to follow instructions, problem-solve, collaborate, and work in a team environment
- Skills in writing correspondences, presenting information, and responding to inquiries or complaints
- Willingness to work evenings, overnight, weekends, holidays, and assigned on-call shifts
- Must have permanent work authorization in the United States (no visa sponsorship)
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The Company
What We Do
American Campus Communities was formed in 1993 with four employees, one student housing management contract and a vision to be the best student housing company in the nation. Today, ACC is a publicly traded real estate investment trust (REIT) and the nation’s largest developer, owner and manager of high-quality student housing communities. ACC is passionate about student success. Whether the company is creating a new development, upgrading an acquired property, or partnering with a university to develop or manage on-campus housing, the goal is the same: deliver the best possible experience for students—at every price point. ACC is just as passionate about creating rewarding careers for its team members. At ACC you’ll find a hardworking, motivating culture with unlimited potential for contribution and growth. ACC’s commitment to job training and its promote-from-within approach means your opportunities can be as vast as your ambition. Mission: Consistently provide every resident with an environment conducive to healthy living, personal growth, academic achievement and professional success. Our Values: Put students first. Be passionate. Surprise and delight. Do the right thing. Pursue growth. Create team spirit. Reward achievement. Drive evolution. Optimize. Give back.
