Assist Ambulance is seeking an experienced Communications Supervisor to join our team full-time! Assist is a New York City EMS agency offering a full range of BLS and ALS emergency medical and transportation services throughout the five boroughs. Assist has a proud 30-year history of providing emergency medical services to the diverse and vibrant communities of NYC. Assist Ambulance offers Advanced Life Support and Basic Life Support via emergency and non-emergency ambulance transports for various hospitals, nursing homes, assisted living facilities, doctor's offices, and community-based organizations.
Job Duties & Requirements:
- Must have experience with overseeing scheduling, team building and engagement
- Must have experience both training and conducting remediation in both team and 1-on-1 settings
- Must have comfortability using digital data systems for HR management and training
- Must have comfortability writing reports, completing documentation via digital management systems and corresponding via email
- Must have strong time management, professional and organizational skills to communicate cross-departmentally, and with vendors and road crews as needed
- Duties are subject to change and are not limited to the ones mentioned on this list
Experience, Licenses & Certifications:
- Background in emergency medical services dispatching, logistics, and/or admin highly preferred
- Ideal candidate has experience with automatic vehicle tracking, such as Lytx, Samsara or Motiv
- Must have a EMT certification or above from NYS DOH
- Must have a valid driver's license from New York, D-class or above, with an acceptable driving abstract/record
Schedule, Location & Compensation:
- Must be available both at Brooklyn office, 4420 Farragut Road Brooklyn NY 11203, and remotely as needed
- $90,000/year salary
Questions? Please feel free to reach out at 646-243-6348.
Skills Required
- Experience overseeing scheduling, team building and engagement
- Experience training and conducting remediation in team and 1-on-1 settings
- Comfort using digital data systems for HR management and training
- Comfort writing reports, completing documentation via digital systems, and corresponding via email
- Strong time management, professional and organizational skills for cross-departmental communication
- Background in emergency medical services dispatching, logistics, and/or administration
- Experience with automatic vehicle tracking (e.g., Lytx, Samsara, Motiv)
- EMT certification or higher from NYS Department of Health
- Valid New York driver's license (D-class or above) with acceptable driving abstract
- Availability to work at Brooklyn office (4420 Farragut Road, Brooklyn NY 11203) and remotely as needed
What We Do
Assist Ambulance is a New York City-based company providing a full range of medical transportation services across the five boroughs. They offer emergency and non-emergency ambulance services, including Advanced Life Support (ALS) and Basic Life Support (BLS), serving hospitals, skilled nursing facilities, urgent care centers, and home care providers as a FDNY 911 participating provider.
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