Communications Oversight Manager

Job Type: 12 Month Fixed Term
Location: Edinburgh, London, Birmingham or Telford.  All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here
Salary: Up to £50,000 dependent upon experience plus an indicative bonus range of 16% to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more
Closing Date: 29th September
Who are we?
We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.
Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.
The role
You will be responsible for the operation of outsourced service provider oversight for Product Communications and Reporting.  This will include preparation for and operation of regular oversight meetings, supporting the management of open actions through to closure and working with a range of internal and external stakeholders to maintain momentum and accountability.
You’ll play a key role in developing the communications oversight approach across Product Communications and Reporting, helping to ensure oversight activity is structured, effective and aligned to business objectives.
You’ll build strong relationships with stakeholders, securing engagement and buy-in for oversight activities while developing an understanding of the different service models in place across communications activity.
This is a great opportunity to shape and influence how oversight objectives are achieved; expanding and evolving a newly established approach to support high-quality, customer-focused communications.

What we’re looking for

• Experience working within financial services or a similar regulated environment
• Excellent planning, prioritisation and organisational skills, with the ability to manage competing priorities and deliver to deadlines
• Ability to build and maintain effective working relationships, with both internal and external stakeholders, to drive work forward to achieve department objectives
• Excellent communications skills, with the ability to clearly and effectively communicate information, ideas and plans through a range of channels including written and oral
• Strong attention to detail and ability to assimilate complex information in a clear, understandable and persuasive way based on sound analysis and judgement

We want to hire the whole version of you.
We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. 
If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 
We’re reviewing applications as they come in, so apply early to avoid missing out.
Find out more about working at Standard Life
Guide for Candidates: standardlifeplc.pagetiger.com/guideforcandidates
Find or get answers from our colleagues: www.standardlifeplc.com/careers/talk-to-us

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