Communications Officer for HR Transformation

Agency

Office of State Human Resources

Division

Deputy Director's Office

Job Classification Title

Public Information Director I (NS)

Position Number

60013834

Grade

NC21

About Us

To provide a solid Human Resource management foundation, responsible oversight, and creative solutions through a collaborative approach with all stakeholders to maximize the potential of our greatest asset – OUR EMPLOYEES.

Description of Work

Every great story needs a storyteller — and the North Carolina Office of State Human Resources (OSHR) needs YOU! Step into a role where your words shape how thousands of NC state employees understand their government.
This position directs communications for the Office of State Human Resources in relation to an ongoing transformation effort to modernize state government’s human resources system. The position also develops and implements an external communications strategy to promote the success of the transformation at a local, state, and national level. The position will perform the following duties:
• Lead development and execution of internal state government communications and strategy across digital, print, broadcast, and social media platforms regarding new legislation and policy updates.
• Serve as the agency's media spokesperson when needed by conducting interviews, press briefings, and on-camera statements.
• Directs rapid response and crisis communications during emerging issues, service disruptions, or high-visibility events for the agency.
• Develop a continuous feedback culture to identify other needed transformations and refine ongoing efforts.
• Lead a team of communication specialists and administrative professionals in implementing the internal and external communications plans for HR transformation.
• Partners with executive leadership, legislative affairs, Organizational Health leadership, and additional OSHR leadership to align public messaging with agency policy priorities.
Recruitment Salary Range: $70,627 - $104,175

Knowledge Skills and Abilities/Management Preferences

• Demonstrated experience developing and executing comprehensive public relations or communications strategies for a government agency or large organization.

• Experience serving as a media spokesperson, including live and on-camera interviews with print, TV, and radio outlets.

• Must have experience managing crises or rapid-response communications under tight deadlines and public scrutiny.

• Must have experience supervising and developing a team of communications, writing, or public relations staff.

• Demonstrated experience writing and editing press releases, executive remarks, and public-facing content for varied audiences.

• Demonstrated experience building and maintaining relationships with journalists, media outlets, and community stakeholders.

• Required proficiency with digital communications and social media management platforms used for public agency messaging.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in communications, public relations, public affairs, media, journalism, English, or a related field from an appropriately accredited institution and six years of experience in communications, public relations, or publicity work; or an equivalent combination of education and experience.

Additional Information

The Office of State Human Resources (OSHR) uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act (SHRA) with highly qualified individuals and is an Equal Employment Opportunity Employer. Our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

We invite all potential applicants to apply for positions for which they may be qualified. It is the policy of the State of North Carolina and the Office of State Human Resources (OSHR) that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

This is a full-time position (40 hours per week) with State Benefits

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• All applicants must complete and submit a state employment application by 11:59 pm the night before the closing date; otherwise, the application will be deemed untimely and will not be processed.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Using the terms “see resume” or “see attachment” will not be accepted, and your application will be rejected as incomplete.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website.

• If multiple applications are submitted to an individual posting, only the most recent application received before the closing date will be accepted. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone.

• To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants.

• The hiring process may take several weeks.

• If there are any questions about this posting other than your application status, please contact the individual listed on this posting at 984.236.0800.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), OSHR is committed to the full inclusion of all qualified individuals. As part of this commitment, OSHR will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. 

If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Natalie A Montague

Recruiter Email: [email protected]