Communications Manager

Posted 4 Days Ago
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London, England, GBR
Hybrid
Mid level
eCommerce • Information Technology
The Role
Manage and execute internal and external communications, advising senior leaders, running the press office, creating fast-paced copy (press releases, exec scripts, social), launching intranet and digital campaigns, supporting CEO and events, and stepping in as deputy to the Director when needed.
Summary Generated by Built In
Company Description

Are you a storyteller who can seamlessly bridge the gap between corporate strategy and creative execution?

We are looking for a dynamic, versatile, and proactive Communications Manager to join our small, agile, and high-impact communications team. If you thrive in a fast-paced environment where you can pivot from advising the Senior Leadership Team to drafting a compelling press release, this is the role for you.

This is a true 50/50 split role, offering the unique opportunity to shape both our internal culture and our external brand reputation. Working closely with our Director of Communications, you’ll be the bridge that connects our strategic goals with our 3,000+ employees, while ensuring our brand shines across the trade press and public eye.

About us

Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day.

We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star.

It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love.

Your story, with Reach

As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do.

We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore.

We’ll help you build a career that works with your life, while giving you the space to create and grow.

Job Description

What the role involves

  • Deliver the Plan: Actively implement Reach’s internal and external communication plans, collaborating directly with key stakeholders like the Chief People Officer and Chief Content Officer to get initiatives across the finish line.
  • Proactive Advisory: Provide practical, swift advice to the business on day-to-day communication issues that impact employee experience and brand reputation.
  • Fast-Paced Content Creation: Draft, edit, and proofread high-quality copy at speed - including executive scripts, announcements, press releases, social media (LinkedIn), and corporate reports.
  • Run the Press Office: Manage day-to-day media queries including sensitive issues, support spokespeople with press briefings ahead of interviews and events, and efficiently track and report external media coverage.
  • Drive Internal Campaigns: Independently launch and run engaging campaigns using our intranet (Workvivo), video, and digital channels to translate complex business updates into clear, compelling messages.
  • Executive & Event Support: Keep things running smoothly by supporting the Director with CEO communications, organising internal events, and aligning narratives with Investor Relations and People Experience.
  • Step Up & Cover: Confidently act as the go-to point of contact for the communications function during peak periods or when the Director is away.
  • Agile Execution: Work flexibly and intuitively, pivoting quickly to lend your execution skills wherever the business needs them most.

Qualifications

What You’ll Need to Succeed

  • Dual Comms Experience: A proven track record handling both internal campaigns and external press office/media relations at pace, ideally with hands-on experience in a busy press office.
  • Exceptional Copywriting: The ability to write high-quality copy quickly, effortlessly shifting from executive scripts and press releases to routine internal updates.
  • A Proactive "Doer" Mindset: A self-starter who works autonomously, takes accountability, and uses modern tools (including video, livestreams, and AI) to get things done.
  • Stakeholder Relationship Lead: The confidence to act as a trusted advisor to Executive-level leaders, build strong collaborative relationships, and smoothly step up as the Director’s deputy when away. 
  • Resilience & Agility: A calm, flexible professional who thrives under pressure, adapts quickly to changing priorities, and focuses on practical solutions.

Additional Information

If you’re excited about this role but don’t tick every single box, please don’t let that stop you from applying.

We know that everyone has their own story to tell, and we value potential, passion and the perspectives that different backgrounds bring to our work.

Diverse perspectives strengthen our teams and help us better serve our audiences, which is why we’re dedicated to fostering an inclusive workplace where everyone feels welcome and supported. As an equal opportunities employer, we encourage applications from people of all backgrounds and experiences.

We are committed to a recruitment process that is fair and welcoming to all, without discrimination on the basis of age, disability, gender identity, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.  

Skills Required

  • Proven track record handling both internal campaigns and external press office/media relations
  • Exceptional copywriting skills with ability to produce high-quality copy quickly (executive scripts, press releases, internal updates)
  • Self-starter mindset with autonomy and accountability; uses modern tools including video, livestreams, and AI
  • Ability to act as trusted advisor to Executive-level leaders and serve as deputy to the Director when required
  • Experience managing media queries, press briefings, and tracking/reporting external media coverage
  • Resilience, agility, and ability to work calmly under pressure and pivot to changing priorities
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The Company
Canary Wharf
2,068 Employees
Year Founded: 1832

What We Do

Reach is the largest commercial publisher in the UK and Ireland. We own over 130 of the most trusted and popular national, regional and local media brands, with a combined print and digital monthly reach of 48m. With over 10 million registered customers, we are proud to be campaigners, champions and changemakers in our communities

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