Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The Community You Will Join:
The communications team is responsible for telling the Airbnb story around the world. Whether we are briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits local families and communities, we are the voice of Airbnb on a broad range of topics. We're a fast growing and high energy team with a passion for people, places and great stories. If you'd like to be part of one of the world's greatest communications teams, come tell us your story.
The Difference You Will Make:
We are hiring a Communications Manager, to tell the Airbnb story across the US. You will work alongside a cross-functional team from public policy, legal and others to showcase the benefits of sharing your home and traveling on Airbnb.
You must be comfortable with building and executing communications campaigns with high reach and visibility and developing. You will be adept at working directly with journalists, liaising with agency partners, managing media inquiries and gathering stories from within our host community. We’re looking for a passionate, articulate and savvy communicator.
A Typical Day:
- Understand local business and policy needs to develop a proactive communications plan to drive awareness around our work with local cities and the economic opportunity around Hosting.
- Respond to media inquiries across the region.
- Strong ability to work and influence teams cross functionally, integrating comms plans seamlessly with other departments and functions, such as marketing, policy and legal.
Your Expertise:
- 5+ or more years of experience in communications or a related field
- Manages agencies effectively to deliver outstanding results on behalf of the business
- Skilled at media relations with excellent and well maintained media contacts and an eye for what makes a compelling story.
- Calm and effective in a crisis and able to change directions and adapt plans at late notice
- Good problem solver and comfortable operating in ambiguous situations, remaining optimistic and positive in difficult situations
- Creative and strategic thinker
- Works autonomously with minimal managerial oversight but knows the right time to check in
- Excellent writing and strong verbal communications- and skills
- A passion for Airbnb and the mission of the company and experienced working on projects in a fast paced environment
- Strong organizational skills and attention to detail
- An international outlook and passion for travel
Your Location:
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
How We'll Take Care of You:
Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
Pay Range
$109,000—$128,000 USD
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.