Communications Lead, Lending + Financial Access

Posted 7 Hours Ago
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Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
98K-184K Annually
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Block builds technology for economic empowerment.
The Role
Lead communications strategy for Block's lending, banking, and financial access initiatives across Square, Cash App, and Square Financial Services. Develop cohesive corporate narratives, executive messaging, thought leadership, media and storytelling campaigns, and cross-functional communications with Legal, Risk, Compliance, Product, and business teams to advance reputation and business growth.
Summary Generated by Built In
The Role:
This role leads communications for Block's lending and financial access initiatives across our core businesses, including Square, Cash App, and Square Financial Services. You'll own the communications strategy that connects our lending, banking, and broader financial institution initiatives into a cohesive corporate narrative, helping explain how Block is expanding access to financial tools for consumers and small businesses.
Working closely with leaders across Square Financial Services, Legal, Risk, Compliance, Underwriting, Product, and Communications, you'll develop executive narratives, thought leadership, and proactive storytelling that strengthens Block's reputation while supporting business growth. You'll help ensure Block communicates with a clear, consistent, and trusted voice as we continue building the future of financial access.
You Will:
  • Own communications strategy for Block's lending and financial access initiatives across Square, Cash App, and Square Financial Services.
  • Develop a cohesive corporate narrative that connects lending, banking, and financial institution initiatives across Block beyond individual product announcements.
  • Partner closely with Square Financial Services, Legal, Risk, Compliance, Underwriting, Product, and business teams to develop communications strategies, executive messaging, and thought leadership.
  • Build creative storytelling campaigns that demonstrate how Block is expanding access to financial tools for consumers and small businesses.
  • Create and manage an always-on communications program featuring customer and seller stories that highlight how Block's lending and financial products help businesses grow, improve cash flow, and expand access to capital.
  • Support executive communications, media engagement, speaking opportunities, and key business milestones.
  • Partner across Corporate Communications to ensure lending and financial access narratives are consistently reflected across Block's external storytelling.

You Have:
  • Experience in corporate communications, financial services communications, fintech, or another complex, regulated industry.
  • Exceptional writing and storytelling skills, with the ability to translate complex financial products, lending strategies, and business initiatives into clear, compelling narratives.
  • Experience developing proactive communications strategies that strengthen corporate reputation and support business growth.
  • Strong executive communications experience, including developing messaging, thought leadership, and media strategies.
  • Excellent cross-functional partnership skills, with experience working closely with Legal, Risk, Compliance, Product, and business leaders.
  • Experience managing media relationships and identifying opportunities to tell proactive business stories.
  • Strong judgment and the ability to navigate complex or high-profile communications moments.
  • A builder's mindset. You enjoy creating new narratives, developing communications programs, and improving how stories are told across an organization.

Pay Transparency:
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
  • Zone A: ($122,900 - $184,300)
  • Zone B: ($114,200 - $171,400)
  • Zone C: ($108,200 - $162,200)
  • Zone D: ($98,300 - $147,500)

Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.

Skills Required

  • Experience in corporate communications, financial services communications, fintech, or another complex regulated industry.
  • Exceptional writing and storytelling skills, translating complex financial products into clear narratives.
  • Experience developing proactive communications strategies that strengthen corporate reputation and support growth.
  • Strong executive communications experience, including messaging, thought leadership, and media strategies.
  • Excellent cross-functional partnership skills working with Legal, Risk, Compliance, Product, and business leaders.
  • Experience managing media relationships and identifying proactive storytelling opportunities.
  • Strong judgment and ability to navigate complex or high-profile communications moments.
  • Builder's mindset: experience creating communications programs and improving organizational storytelling.

What the Team is Saying

Scott Maher
David Grodsky
Victoria Fan Azalde
Ahmed Ali Bob
Lynette Johnson McGee
Cesar Alaniz
Khiry Shank

Block Compensation & Benefits Highlights

  • Healthcare Strength Multiple medical, dental (Delta Dental), and vision (VSP) options are paired with Lyra Health offering up to 16 no‑cost therapy or coaching sessions per year for employees and each eligible dependent. Employer HSA contributions cover half of the deductible on the Aetna HSA plan.
  • Parental & Family Support Paid parental, medical, and caregiving leave are highlighted alongside fertility coverage via Progyny (for Aetna enrollees) and adoption/surrogacy support regardless of medical enrollment. Country guides also show strong local policies, such as up to 26 weeks at 100% base pay for primary caregivers in the UK.
  • Equity Value & Accessibility Employees participate in ownership through company equity and an ESPP that allows purchase of Block stock at a 15% discount. Materials indicate equity is available for most roles, with guidance to confirm grant cadence and location‑specific terms.

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The Company
HQ: Oakland, CA
12,000 Employees
Year Founded: 2009

What We Do

Block, Inc. is a global technology company with a focus on financial services. Made up of Square, Cash App, Afterpay, TIDAL, Bitkey, and Proto, Block, Inc. builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.

Why Work With Us

Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.

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Employees work remotely.

At Block, your benefits evolve with you. Whether you’re planning for your financial future, prioritizing flexibility, or focused on well-being, we’ve got you covered. Competitive pay & health coverage form the foundation, but our benefits go further.

Typical time on-site: None
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