Communications & Engagement Manager, Office of Accessibility

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We believe Salesforce can be one of the world’s most accessible companies and a top-ranked employer for people with disabilities. We are looking for a seasoned accessibility customer engagement leader to join the Office of Accessibility.

Bring your skills and strengths to a place that embraces Accessibility. At Salesforce, we believe that who you are – including everything that makes you unique – contributes to how you add value to what you do. We are committed to fostering a supportive environment that welcomes and celebrates all ideas and perspectives.  

Your Impact
We are looking for a creative and highly organized communications and engagement professional to help scale the reach and impact of our work. As Manager, Communications & Engagement, you’ll lead strategic storytelling, oversee accessibility-related events, manage day-to-day communications, and serve as a key connection point across our internal and external communications efforts.
You’ll oversee social media, lead flagship Office of Accessibility events, manage our content pipeline, and strengthen relationships with cross-functional teams like Social, PR, and Recruiting to amplify accessibility initiatives company-wide. 
This is a high-visibility role ideal for a strong communicator and project manager with experience leading accessibility-related events, managing content strategy, and working with multiple stakeholders — and who is passionate about equity and inclusion.

Specifically You Will

Communications & Storytelling

• Lead day-to-day content development across internal and external channels (newsletters, blogs, talking points, and more)

• Own and execute our Office of Accessibility LinkedIn strategy — drafting posts, publishing content, and monitoring performance

• Collaborate with The Office of Accessibility and cross-functional teams (e.g., PR, Social, Legal, Recruiting, Events) to align messaging and drive broader impact

• Draft and edit talking points, presentation materials, and other messaging for executives and team members

• Manage and update the comms and engagement calendar to ensure deadlines and deliverables are on track

Strategic Accessibility Events & Engagement

• Lead planning and execution for major accessibility campaigns and events, including Global Accessibility Awareness Day (GAAD), Disability Employment Awareness Month (DEAM), and International Day of People with Disabilities (IDPWD)

• Support planning and execution of the annual Accessibility Summit, designing an experience that engages both internal and external audiences

• Support post-event storytelling, scripting, and amplification of key moments across internal and external channels

• Collaborate with team members and stakeholders to drive engagement and awareness across the company

• Operations & Support

• Provide operational support including project tracking, resourcing updates, and campaign reporting

• Manage content contractors and coordinate creative support for communications materials

The Person Most Successful in This Role Will Have

• 5+ years of experience in communications, marketing, or content strategy
• Experience planning and executing strategic events or campaigns with multiple stakeholders
• Exceptional writing and editing skills 
• Experience managing contractors, agencies, or vendor relationships
• Strong project management and cross-functional collaboration skills
• Demonstrated experience with social media strategy and content, especially LinkedIn
• Familiarity with accessibility, disability inclusion, or inclusive design (personal or professional connection is a plus)
• Comfortable using Salesforce tools such as Salesforce, Slack, Tableau, and Workday

Desired Skills

• Strong collaboration in a highly matrixed organization, with tightly connected partnership groups across multiple stakeholder groups, and with excellent teamwork and interpersonal skills; 
• Experience in a fast-paced, high-growth, rapidly evolving workplace;
• Simultaneously manage complex workloads, multiple demands, and competing priorities under tight deadlines;
• Proactive, resourceful self-starter with strong innovation, creative and problem-solving skills;  
• See the big picture while having a keen detail orientation;  
• Collaborate with a global workforce.

We have a public-facing website https://salesforcebenefits.com/ that explains our various benefits, including medical, dental, 401k, ESPP, generous parental leave, adoption assistance, fertility benefits, and more. Visit for the full breakdown!

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.