Since 1977, Child Crisis Arizona has been a beacon of hope, answering the call to prevent and intervene in child abuse and neglect while building strong, resilient families across our community. Our mission is simple but powerful: to provide children and youth in Arizona a safe environment, free from abuse and neglect by creating strong and successful families.
Why This Role Matters
If you’re a creative thinker who wants your work to mean something, this is your opportunity.
We’re looking for a Communications Specialist who is not only passionate about storytelling and design, but who also brings ideas to the table, takes initiative, and thrives in a collaborative, mission-driven environment. This is a role for someone who sees opportunities for improvement, enjoys turning ideas into action, and is excited to help amplify voices and stories that truly matter.
You’ll play a key role in shaping how our programs show up in the community, helping families find resources, engaging donors, and telling impactful stories that inspire support and change.
And as part of our robust and growing Communications team, there is real opportunity to learn, grow, and expand your skillset over time.
Position Summary
The Communications Specialist supports Child Crisis Arizona’s mission by leading program and center-level marketing efforts while managing essential day-to-day communications tasks. This role ensures our programs remain visible, accessible, and engaging while also supporting broader communications and fundraising strategies.
You’ll work closely with program teams, collaborate across departments, and serve as a key partner within a dynamic Communications team.
What You’ll Do
Program & Center Marketing
- Create and update marketing materials for programs such as Early Education, Parenting Classes, and Center-based services
- Keep program information current across digital and print platforms
- Update Center class schedules, lobby displays, and external signage
- Design flyers, enrollment materials, and one-pagers that are both informative and visually compelling
- Make website updates and continuously look for ways to improve user experience and content
Digital & Social Engagement
- Assist with social media content creation, scheduling, and storytelling
- Engage with our online community by responding to comments and messages, answering questions, and acknowledging donor gifts with gratitude and warmth
- Support website updates and ongoing content maintenance
Operational Communications Support
- Order promotional items and manage inventory
- Maintain asset libraries, templates, and communications calendars
- Help keep projects organized and moving forward efficiently
Collaboration & Project Support
- Partner with the Communications Manager and Director to support campaigns and priorities
- Assist with event logistics and communications (with occasional evenings/weekends during major events)
- Support internal communications and special projects within the Development team
- Collaborate with program staff to gather accurate, timely information
- Occasionally answer calls and engage with clients at the front desk during lunchtime hours
Who You Are
- A self-starter who takes initiative and brings fresh ideas forward
- Creative, curious, and energized by meaningful work
- Passionate about storytelling, design, and community impact
- Organized and able to manage multiple projects with attention to detail
- Warm, collaborative, and excited to be part of a mission-driven team
Qualifications
- Associate or Bachelor’s degree in Communications, Marketing, or related field (or equivalent experience)
- 1–3 years of relevant experience or strong internship background
- Proficiency in Canva and social media platforms
- Experience creating content including video and photography
- Strong written and verbal communication skills
- Ability to manage deadlines and juggle multiple priorities
What We Offer
As a valued member of our team, Child Crisis Arizona provides:
- Medical, Dental, and Vision coverage
- Health Savings Account & Flexible Spending Account
- 401K with company match
- Generous PTO
- Quarterly staff appreciation activities
- Ongoing training and professional development opportunities
- A collaborative team environment with opportunities for growth within our Communications department
Pay Range: $40,000–$45,000 (dependent on experience)
PHYSICAL DEMANDS
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl, talk, hear, taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
- The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
Skills Required
- Associate or Bachelor's degree in Communications, Marketing, or related field (or equivalent experience)
- 1-3 years of relevant experience or strong internship background
- Proficiency in Canva and social media platforms
- Experience creating content including video and photography
- Strong written and verbal communication skills
- Ability to manage deadlines and juggle multiple priorities
What We Do
Child Crisis Arizona provides emergency shelter, foster care, adoption, counseling, early education, and parenting support services to Arizona's most vulnerable children and families, aiming to create strong and successful families free from abuse and neglect.
