Communications Content Manager

GENERAL INTRODUCTION:

Each position employed in the Chancery helps extend the ministry of the archbishop in particular ways as outlined in the position description. To fulfill his mission as the Shepherd, the archbishop employs suitable, chosen collaborators (clerics, religious, or lay people).

This role is part of the Communications team, which is focused on evangelization and support of the parishes, schools and other archdiocesan entities. Specifically, the team uses strategic communications to evangelize, inform, educate, inspire and challenge people to live the fullness of their Catholic faith.

GENERAL SUMMARY OF ESSENTIAL PURPOSE:

The Communications Content Manager supports the coordination and implementation of the archdiocesan communication strategy locally at the Chancery and throughout the Archdiocese of Seattle. This role is dedicated to project managing integrated communication campaigns as well as developing communication strategies, writing content and creating promotion plans.

ESSENTIAL POSITION DUTIES:

1. Communication campaign development and management:
   1. Owns campaign brief template and process.
   2. Collects campaign details from ministry stakeholders through a campaign brief intake form.
   3. Acts as the campaign lead on a variety of annual, one-off and ongoing campaigns, targeting both internal and external stakeholders.
   4. Develop strategy, messaging, content and promotion plans.
   5. Tracks recurring campaigns and proactively requests needed updates from stakeholders, while also alerting the Communications team to upcoming campaigns.
   6. Adds campaign events to calendar on the archdiocesan website.
   7. Assists others on team with tracking down essential campaign information.
2. Oversees project and process management for the Communication team.
   1. Ensures Communication team plans and executes projects and integrated campaigns across graphics, editorial and digital content teams.
   2. Acts as point of contact between the Communications team and Chancery stakeholders for campaign development.
   3. Responsible for maintaining Communications campaign project management tool, running biweekly campaign meetings and following up with team members as needed.
   4. Participates in planning significant campaigns by developing workback schedules as well as assigning and tracking key milestones and dates.
   5. Reports out metrics and analysis of campaign performance as needed to inform communications work.
   6. Provides other support for Communications team as needed

ESSENTIAL QUALIFICATIONS:

1. Primary:
   1. Willingness and ability to support the mission of the Church by extending the ministry of the archbishop.
   2. Ability and desire to use God-given gifts and talents in service of the local Church in support of the collaboration between lay and ordained Ministers.
2. Education:
   1. Bachelor’s degree
3. Experience:
   1. Previous experience working with a marketing or communications team or agency preferred.
   2. Project or process management experience required.
   3. Experience developing promotional plans.
   4. Experience writing, editing and proofing content.
   5. Experience with campaign measurement, analytics and reporting.
   6. Experience working with clients, stakeholder or in a customer service-type role.
   7. Experience working with creative design teams.
4. Other Elements:
   1. Highly articulate individual with excellent communication skills – both one on one and in a group setting, as well as strong presentation skills.
   2. Excellent organizational skills with superb attention to detail and time management skills.
   3. Demonstrated ability to manage multiple projects and clients at once.
   4. Demonstrated ability to work both independently and collaboratively.
   5. Strong people and customer service skills with the ability to relay information in diplomatic ways.
   6. Demonstrated ability to take initiative and see projects through to the end.
   7. Demonstrated flexibility in running multiple simultaneous projects in a varied pace environment
   8. Ability to handle multiple projects under tight deadlines.
   9. Familiarity with current digital marketing practices and concepts.
   10. Familiarity with the use of AI in a work environment.
   11. Computer proficiency with Microsoft Office Suite, design software, project management tools and ability to learn new programs

Any offered salary is determined based on internal equity, internal salary ranges, market data, applicant’s skills and prior relevant experience, certain degrees and certifications.

Benefits: Eligible positions receive a comprehensive package of benefits including medical, dental, vision, life, accidental death and disability, long term disability, pension, 403(b), HSA, FSA, and generous sick leave, vacation and holidays.